Overview

We’re excited to be looking for a Senior Manager of Analytics & Insights to join our Analytics team in our NYC headquarters. Reporting to the Director & Head of Analytics, you’ll partner with senior leadership in marketing, ecommerce, and customer experience to evangelize data-informed, strategic decisions as Brooklinen continues its growth. Some of your closest cross-functional business partners include the Chief Marketing Officer and their marketing leadership team; the VP of Ecommerce; and the VP of Customer Experience, and you’ll lead a team of analysts in creating better products and customer experience through data.

What you’ll do

• Partner with senior leadership to understand our customers inside and out, identify goal metrics, and provide actionable recommendations across marketing, digital product, retail, emerging channels, and customer experience
• Lead, coach, and grow a team of analysts; evolve the team’s processes and productivity as Brooklinen continues to mature as a business
• Pivot between high-level strategy and detailed tactics to plan and prioritize your team’s roadmap and portfolio of projects
• Effectively communicate an objective, evidence-based perspective through crisp storytelling to technical and non-technical audiences
• Work with data & analytics engineering counterparts to scope self-serve analytics by providing input and feedback on data modeling, dashboard design, and measurement needs

We're looking for someone who brings

• Bachelor’s degree in an analytical or quantitative discipline
• An advanced degree in an analytical field is a plus 
• 7+ years of experience in analytics
• Prior ecommerce or retail experience is strongly preferred
• Prior experience in marketing or customer analytics is preferred
• Experience with marketing measurement, attribution techniques, and experimentation is preferred
• 2+ years of people management experience where you’ve developed and coached individuals 
• Experience working with large datasets using SQL
• Experience in Python or R for statistical analysis and visualization
• The ability to distill complexity into easy-to-understand takeaways and experience coaching others in effective storytelling
• An executive presence with the ability to influence and regularly present to senior leadership

Compensation & Benefits

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company size, stage, industry, and location. The base salary range for this role is between $160K - $180K. 

Beyond base salary, we contribute significantly to offset the cost of health benefits, provide a financial stipend through Carrot Fertility to help with the costs associated with the fertility journey, offer a 401K with a 4% Safe Harbour match, have commuter benefits, and also provide a yearly product allowance. 

We have 14 weeks of 100% paid parental leave for all new parents, year-long Summer Fridays, a workday that starts at 10 am, four weeks of vacation, and a one-month paid sabbatical at your 5th anniversary.

Most importantly of all, our HQ hires receive competitive equity grants. We would be happy to tell you more about this and how to value this part of compensation during our interview process.

Why join us?

• Our team is made up of friendly, funny, welcoming, low-ego, and passionate people -- who also happen to be great at what they do. We all know the people you work with can make or break a job and so we go to great lengths to protect this amazing culture.
• We work hard but are well-rounded and well-rested. Hanging with coworkers is encouraged. So is taking a vacation, getting a great night's sleep (our day starts at 10 am), and getting out of here at a reasonable time (we have year-long summer Fridays that end at 3 pm).
• Care about growth? So do we. We’re growing, so we’ve got tons of exciting growth opportunities for our amazingly talented team. 
• Hybrid work - our HQ team has 2 days in and 3 days remote schedule.
• And don’t just take our word for it! We’re honored to be recognized by various industry tastemakers for the work we’ve put into our culture and employee engagement, including accolades from LinkedIn Top Startups (in 2020 and 2021!), Inc.’s Best Workplaces and Forbes Best Startup Employers in America (in 2022, 2023, and 2024!).

Everyone is welcome at Brooklinen. We’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated. We invite you to take a look at how we’ve done so far and where we know we need to do better.

About Brooklinen

Brooklinen, home of The Internet’s Favorite Sheets, was founded in 2014 with one goal in mind: We want you to be comfortable.

We believe everyone deserves beautiful home essentials, and our approach to provide these is simple: Create high-quality products using the finest materials – from bedding to towels and everything in between – and offer these products directly to our customers (without the luxury markup!). As we’ve expanded beyond the bedroom, introducing bath goods, accessories, loungewear, our Spaces marketplace and IRL retail stores, our goal of keeping you comfortable has remained at the forefront.

We take pride in our products and think you will, too: Our sheets, towels and more have received 100,000+ 5-star reviews and been recognized by numerous industry tastemakers such as Apartment Therapy, Good Housekeeping, The New York Times’ Wirecutter and many more.

Note for recruiting agencies: We oversee our hiring internally, and we kindly ask that recruitment agencies refrain from sending us unsolicited resumes unless we have a pre-existing agreement for a particular role. We’re excited about welcoming all applicants who are interested in joining our team to apply directly!

Our Interview Process

• Initial Interview:
  • Director of Recruiting
• Live SQL Assessment
  • Operational Data Lead
• First Round:
  • Director of Analytics & Insights
  • Director of Recruiting
• Second Round:
  • Director of Customer Marketing
  • VP of Ecommerce
• Final Round:
  • Chief Executive Officer
  • Chief Marketing Officer
  • Meet & Greets with Analytics team

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