Posted:
5/22/2024, 5:00:00 PM
Location(s):
England, United Kingdom
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Job Description:
Essential Job Functions:
• Assist in the day-to-day delivery of assigned client accounts.
• Support the Account Delivery Manager in ensuring efficient account operations.
• Work closely with clients to understand their needs and assist in meeting their goals.
• Contribute to budget management and cost control for the accounts.
• Assist in tracking key performance metrics and objectives.
• Stay informed about industry trends and their impact on account strategies.
• Address account-related issues and escalate as needed.
• Provide regular status updates on account performance.
Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role
• Proven experience in account delivery and leadership roles
• Proficiencies in strategic planning, client relationship management, and team leadership
• Continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications such as PMP (Project Management Professional) is a plus
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Website: https://ioscm.com/
Headquarter Location: Newcastle Upon Tyne, Newcastle upon Tyne, United Kingdom
Year Founded: 2012
Industries: E-Learning ⋅ Education ⋅ Logistics ⋅ Procurement ⋅ Supply Chain Management ⋅ Warehousing