Grand Canyon University! One of Arizona’s leading institutions of higher learning. 

Located in the Valley of the Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

Shape the future of Grand Canyon University students by joining the College of Humanities and Social Sciences, a college dedicated to preparing learners for meaningful, career‑ready pathways. We’re seeking a full‑time Counseling Program Manager who will play a key role in driving the daily operations of GCU’s Counseling programs. This is an exciting opportunity for someone who thrives in a dynamic environment, enjoys supporting student success, and is ready to make a lasting impact on a growing academic community.

What you will do:

• Coordinate all aspects of a “program” to achieve stated goals.

• Responsible for drafting program/process guidelines and documenting all needed guidelines to achieve any accreditation needed.

• Coordinate data collection, analysis, and preparation of required reports regarding programs.

• Prepare documents required for approval of new or revised academic programs or initiatives.

• Serve on counseling related committees as needed.

• Contact/Liaison for NBCC and students for national exam information. 

• Provide administrative oversight of practicum and internship clinical site supervisors, ensuring verification of qualifications, licensure, supervision training, and documentation in compliance with accreditation standards.

• Assist with review and update of practicum and internship policies, procedures, and trainings.

• Assist in addressing practicum and internship concerns raised by students, site supervisors, practicum, and practicum/internship course faculty supervisors, etc.  

• Responsible for maintaining partnerships and communication with the Office of Field Experience (OFE), Faculty Training and Development (FT&D), Faculty Services (FS), and other GCE related support services. 

• Responsible for all student academic data analysis

• Assist faculty and college/university administration with creating improvement plans to enhance student learning/performance.

• Facilitate the programmatic review.

• Track all student data, e.g., withdrawals, failure

• Develop report format and presentation format as required to present data for decision making

• Participate in academic committee meetings as appropriate

• Recommend and execute improvements for academic internal processes within college.

• Serve as the key liaison with programmatic issues and informs college/university administration as appropriate.

• Troubleshoot student issues through research and internal investigation and ensures a high level of student service.

• May intervene in course/class substitution to ensure resources are available to maintain classroom learning.

• May act as primary contact for all student and practicum/intern issues related to programs and is responsible for coordinating the resolution of student issues at the college level. Ensures that students receive a response within a reasonable period.

• May be involved in outreach activities or campus activities which contribute to campus life and student/staff engagement.

• Support the program by updating all collateral material, catalog, websites, and provides key information updates to all.

• Delegates/assigns projects to others as necessary.

• Assist with the hiring, supervision, and evaluation of student workers or other resources needed to achieve program objectives. Delegates/assigns projects to others as necessary.

• Other duties as assigned.

What you need:

• Master’s degree in professional counseling, clinical mental health counseling, school counseling, or other related counseling degree.

• Licensed in a counseling related field such as professional counseling.

• Two or more years of experience in the counseling field.

• One or more years of post-secondary academic experience in any capacity. 

• Knowledge of Internet software and Microsoft Office.

• Knowledge of academic platforms and related tools/software.

• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

• Write reports, business correspondence, and procedure manuals.

• Effectively present information and respond to questions from groups of mangers, clients, customers, and the general public.

• Must be able to pass preemployment investigations.

• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Why work at GCU:

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan

• Paid time off to volunteer in the community or at GCU sponsored events

• Generous time off plan and 11 paid holidays

• Free covered parking

• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program

• Free on-site gyms on campus

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