Sr. Director of Operations, Riverside Methodist Hospital

Posted:
10/7/2024, 4:38:42 AM

Location(s):
Ohio, United States ⋅ Columbus, Ohio, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

The position is responsible for the daily operations of assigned clinical areas across multiple care sites and will provide direct oversight and execution responsibility of strategic operations. In addition, the position will also serve as the system liaison for Clinical Support Services providing local, campus-based executive responsibility that entails developing and fostering collaboration between the system-based services and local leadership to ensure an integrated approach to providing services and fulfilling the hospitals goals and objectives. Develops and maintains collaborative relationships with medical and healthcare system staff to ensure effective, results-oriented outcomes. These activities are conducted with front-line employees to improve care delivery and reduce waste (products/supplies) or non-value added activities. Primary objective for all of the above mentioned areas is achieving overall success of the assigned responsibilities with attention being given to balanced scorecard results including growth, quality, outcomes, process improvement, staff satisfaction, physician relations, and financial performance.

Minimum Qualifications:

Master's Degree (Required)

JOB SUMMARY
The position is responsible for the daily operations of assigned clinical areas across multiple care sites and will provide direct oversight and execution responsibility of strategic operations. In addition, the position will also serve as the system liaison for Clinical Support Services providing local, campus-based executive responsibility that entails developing and fostering collaboration between the system-based services and local leadership to ensure an integrated approach to providing services and fulfilling the hospitals goals and objectives. Develops and maintains collaborative relationships with medical and healthcare system staff to ensure effective, results-oriented outcomes. These activities are conducted with front-line employees to improve care delivery and reduce waste (products/supplies) or non-value added activities. Primary objective for all of the above mentioned areas is achieving overall success of the assigned responsibilities with attention being given to balanced scorecard results including growth, quality, outcomes, process improvement, staff satisfaction, physician relations, and financial performance.

MINIMUM QUALIFICATIONS
Master's Degree
Field of Study: Business, Hospital Administration or related field. / equivalent professional exp

SPECIALIZED KNOWLEDGE
Business, Hospital Administration or related field or equivalent professional Experience . Experience in developing, overseeing or interacting with physician groups, product lines, managed care and/or business development activities, continuous quality and process improvement, change management, matrix organizations; strategic planning and budgeting. Strong communications, relationship building, and performance management skills. Strong operational skills; ability to recognize workflow problems and redesign new process/workflow and create buy-in from all customers on change. Tenured healthcare professional with a background in hospital operations, finance, or other related fields involving data, analysis, and process implementation is required. Critical thinking as well as strong analytical, planning and organizational skills required.

DESIRED ATTRIBUTES


BEHAVIORAL COMPETENCIES
Leadership Competencies

INFORMATION SECURITY
Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.).
Ensures privacy and security of information entrusted to their care.
Uses company business assets and information resources for management-approved purposes only.
Adheres to all information privacy and security policies, procedures, standards, and guidelines.
Promptly reports information security incidents to the OhioHealth Information Security Officer.

RESPONSIBILITIES AND DUTIES

40%
Responsibility for oversight and leadership of various clinical departments across multiple care sites
20%
Responsible for execution of major hospital operations project work. Provides project leadership, consultation and implementation to execute new projects/programs and major enhancements to the existing program. Coordinates this implementation with potential users; physicians, patients, clinical staff and other departments. Is able to monitor progress and identify potential barriers to success. Reports progress to key stakeholders as requested.
20%
Monitors & reports on monthly department trends. Collaborating with leaders to develop counter-measures for any variances in performance. Continually seeks new methods to deliver timely, electronic, and actionable information to key medical, executive and service line leaders.
10%
Develops business plans to support potential growth opportunities.
10%
Participates in goal development. Partners with managers in achieving goals.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Administration

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment