As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers!  If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today. At PGIM, You Can!

What you will do:

PGIM Real Estate Loan Services is seeking a Commercial Loan Servicing Specialist who will be responsible for the servicing of commercial loans.  Their day-to-day activities may consist of various servicing processes throughout the life of the loan such as new loan setup, managing borrower requests, system updates for loan modifications, as well as preparing pay off calculations. 

This team is following a hybrid arrangement and are in the office in Dallas, Texas at least 3 times a week.

What you can expect:

• Responsible for servicing functions throughout the life of the loan
• Interpret servicing agreements, government regulations, and loan documents to ensure servicing requirements are being met.
• Monitor servicing triggers to ensure loan structure and loan requirements are followed.
• Provide excellent customer service by assisting internal clients and borrowers in researching and resolving concerns/issues in an expedited manner.
• Review current processes and recommend operational improvements as appropriate to enhance productivity, efficiency, and customer service.

What you will bring:

• 2+ years of experience with Commercial Loan Mortgage Servicing or Investor Reporting
• Experience analyzing and interpreting loan terms and financial data
• A detailed understanding of loan terms, complex loan documents, servicing agreements, and servicing functions
• Proven experience using Excel and other Microsoft Office programs
• Strong written and verbal communication skills; must be able to communicate and make presentations to all levels of staff and management.

What will set you apart

• Ability to perform in a customer oriented team environment utilizing leadership skills, professionalism, multitasking, and collaboration.
• Experience using a loan servicing system (i.e. McCracken/Strategy)

*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

What we offer you:

• Medical, dental, vision, life insurance and PTO (Paid Time Off)
• Retirement plans:
  • 401(k) plan with generous company match (up to 4%)
  • Company-funded pension plan
• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional health, and career development.
• Tuition Assistance to help finance traditional college enrollment, approved degrees, many accredited certificate programs, and industry designations

To find out more about our Total Reward package, visit Work Life Balance | PGIM Careers

About PGIM Real Estate:

ith $207.9 billion in gross assets under management and administration ($133.8 billion net),1 PGIM Real Estate provides investors and borrowers access to a range of real estate equity, real estate debt, agriculture, and impact solutions across the risk-return spectrum.

PGIM Real Estate is a business of PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU). PGIM Real Estate’s risk management approach, execution capabilities and industry insights are backed by a 50-year legacy of investing in commercial real estate, a 140-year history of real estate financing,2 and the local experience of professionals in 32 cities globally. Through its investment, financing, asset management, and talent management approach, PGIM Real Estate engages in practices that strive to ignite positive environmental and social impact, while pursuing activities that seek to strengthen communities around the world. For more information visit pgimrealestate.com.

Prudential Real Estate Loan Services, Inc (“PRELS”) is a subsidiary of PGIM Real Estate. PRELS manages a wide variety of mortgage investments that include Prudential’s General Account, Institutional, CMBS, Fannie Mae, Freddie Mac and FHA loans.  The Company is a rated Primary, Master, and Special Servicer.

Our Commitment to Diversity, Equity, and Inclusion

Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.

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