Security & Fire Systems Representative

Posted:
7/23/2024, 5:00:00 PM

Location(s):
Richmond Hill, Ontario, Canada ⋅ Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

Workplace Type:
On-site

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

  • Competitive pay and commission plan.
  • Paid vacation, holidays, and sick time.
  • Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
  • Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
  • Encouraging and collaborative team environment.
  • Dedication to safety through our Zero Harm policy.
  • JCI Employee discount programs (The Loop by Perk Spot).

What you will do  

  • Design,install, and service the software and hardware for electronic security systems without supervision.  
  • Completes system and network programming as required.  
  • Locates and clears trouble with damaged equipment or wiring, readjusts equipment, repairs, or replaces defective equipment, and test for proper operation. 

How will you do it

  • Maintain a positive liaison between JCI and the customer to ensure proper communication is filtered through while maintaining a high degree of professionalism and customer satisfaction.  
  • Coordinates testing and final acceptance of system/application with the customer, police, fire, or other agencies as required.  
  • Ensures proper application of systems products to meet customer requirements.            
  • Responsible for engineering, configuration, installation, maintenance, and support of data/video communication networks including wireless and IP solutions.  
  • Develop and provide training and technical support tools for users with varying levels of IT, Security, and Fire knowledge and competence.  
  • Construct and maintain up-to-date and accurate documentation of security, fire, and network configurations, diagrams, and programming records. Create detailed security, fire, and networked server documentation, including physical diagrams, logical diagrams, IP address schemes, and asset management and database designs.  

What we look for 

Required  

  • Associate degree preferred or equivalent work experience.  
  • High School Diploma required.  
  • Variety of Security, Fire, and communication manufacturer product certifications.  
  • Have the aptitude and or years of experience capable of designing, installing, inspecting, and repairing integrated systems/applications. 
  • Experience with Software House, Genetec, Milestone, Lenel, Kantech, and other Enterprise Level Access Control, CCTV, Intrusion, Nurse Call, and RTLS systems. 
  • Have the aptitude and experience in wireless and LAN/WAN network engineering using Cisco products including Layer 2/3 Switches and Routers.  
  • Experience with and solid working understanding of network servers, switches, routers, IOS software, and diagnostics.  
  • Excellent oral and written communication skills.  
  • Excellent organizational skills.                                                              
  • Manage multiple tasks, sub-contractors, and resources.  
  • Client/Server diagnostic support skills to understand how applications communicate within LAN/WAN/MAN networks and over the Internet.  
  • Good understanding of IP Backbone Architecture, and TCP/IP protocol.  
  • Strong analytical and troubleshooting skills.  
  • Ability to effectively interact with internal organization and customer representatives and be a team player at all levels.  
  • Possess a high level of PC literacy.  
  • Must possess advanced knowledge of designing, installing, inspecting, and repairing integrated systems/applications. 
  • Ability to work independently or in a team environment.  
  • Interpret/read blueprints, building plans, electrical, schematics, and sprinkler/fire plans to complete equipment installations, repairs, inspections, and clear troubles.  
  • Must have a valid driver's license.  
  • Ability to acquire and maintain security clearances as required.  
  • Ability to be On-call, must be available after hours to provide off-site software and hardware support and if required on-site support to resolve system failures for and occasionally travel out of town to customer locations and training. 
  • Must have a valid Canadian Passport or Permanent Residency and be able to accommodate cross-border travel.

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.

 

#LI-Onsite

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.