Posted:
9/5/2025, 6:12:25 AM
Location(s):
Castries, Saint Lucia
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
This is a full-time, continuing position with salary in the range $82,133.76 - $91,295.50 (HEW 5), plus a generous super allowance of up to 17%.
Join a highly motivated, high-performing team in a dynamic environment, contributing to a range of exciting projects to advance a positive, inclusive, and safe culture across the University.
Unique opportunity for a proactive and detail-oriented professional to use your experience to make a tangible and lasting impact on the UQ community
Based at our St Lucia campus
We are seeking a proactive and detail-oriented Officer, Enrichment Programs to support the delivery of student enrichment programs such as the Summer and Winter Research Programs and Employability Award. This role will provide high-quality administrative support to ensure smooth operations and foster positive experiences for students and stakeholders.
Key responsibilities will include:
Administration and Information Provision
Provide day to day administrative support, including assisting with student promotion, application processing, and tracking student progress. You will also manage inquiries from a shared inbox, phone, and in person, providing accurate and timely information.
Engagement and Event Support
Contribute to the successful delivery of events through planning and logistical support. This includes developing engaging content for print and digital materials and maintaining relationships with key stakeholders to track satisfaction.
Systems and Processes
Maintain accurate records in university systems related to program delivery and contribute to the continuous improvement of team systems and processes to enhance operational efficiency.
Please note travel to other UQ campuses will be required to facilitate and attend events.
Degree/qualifications with relevant experience or equivalent extensive administrative experience.
Demonstrated ability to provide a high level of customer service with strong interpersonal skills.
Proven experience in planning and delivering events, with effective organizational, time management, and problem-solving skills.
High-level proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, and Outlook) and the ability to work effectively as part of a team in a busy, dynamic environment.
You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment.
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
Cheap parking, On campus childcare and Salary packaging options.
All applicants must upload the following documents in order for your application to be considered:
Cover letter addressing the ‘About You’ section (maximum 2 pages).
Resume
For more information about this opportunity, please contact Rowan at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.
Applications close 17 September 2025 at 11.00pm AEST (Job Reference Number - R-55412). Please note that interviews have been tentatively scheduled for 25 September 2025.
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.
If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.
Website: https://uq.edu.au/
Headquarter Location: Saint Lucia, Queensland, Australia
Year Founded: 2014
Last Funding Type: Grant
Industries: Education