Job Title: Workday Integration Lead
Location: India (Preferably Bengaluru/Hyderabad)
Reports To: Director – HR Technology
Organization: CHRO Office

Position Overview
The Workday Integration Lead will be responsible for leading the design, delivery, and management of integrations across all operating companies (OpCos) within the organization. This role focuses on overseeing the lifecycle of Workday and HR technology integrations, ensuring seamless connectivity between systems, data integrity, and process efficiency.
As the Integration Lead, you will collaborate with internal stakeholders and external partners to deliver high-quality, scalable integration solutions. This role will drive strategic initiatives, including ensuring compliance with global data governance and security standards, while managing ongoing optimization of the integration landscape post-implementation.

Key Responsibilities
Workday Implementation
• Serve as the primary representative of the HR engineering function, collaborating with implementation teams and internal stakeholders to design, develop, test, and deploy HR integrations.
• Translate business requirements into technical designs, collaborating with implementation partners for configuration and testing.
• Own troubleshooting, development, testing, and deployment post-go live.

Integration Strategy & Ownership
• Define and execute the product vision and roadmap for Workday and related HR technology integrations to support seamless system connectivity.
• Develop and implement best practices for integration architecture, ensuring alignment with organizational goals and scalability.
• Own the governance framework for integrations, including design standards, testing protocols, and performance metrics.
• Drive the enhancement of integration capabilities, ensuring system performance and business continuity.

Integration Design & Development
• Lead the design and delivery of integration solutions, ensuring alignment with Workday’s best practices and organizational needs.
• Collaborate with IT, HR, and external vendors to define integration requirements and develop scalable solutions for critical business processes, such as payroll, benefits, and finance.
• Oversee data mapping, conversion, and validation processes to ensure data accuracy and consistency across systems.
• Ensure compliance with data governance, privacy regulations, and security protocols during integration design and development.

Ongoing Integration Management
• Manage the lifecycle of Workday and other HR system integrations, ensuring stability and continuous improvement.
• Monitor integration performance through operational dashboards and implement proactive measures to mitigate risks.
• Troubleshoot and resolve integration issues in collaboration with IT and external partners.
• Partner with stakeholders to implement enhancements, upgrades, and new integrations based on evolving business requirements.

Stakeholder Collaboration & Leadership
• Act as the primary liaison between HR, IT, and external integration partners, ensuring alignment on integration priorities and timelines.
• Collaborate with business and technical teams to translate integration needs into actionable solutions.
• Build strong relationships with OpCo stakeholders, ensuring integration solutions meet local and global business requirements.
• Facilitate communication and training to ensure stakeholders understand and can effectively use integration solutions.

Compliance, Security & Governance
• Ensure all integration solutions adhere to global compliance and regulatory requirements, including GDPR, CCPA, and other data privacy standards.
• Implement role-based access controls and other security measures to protect sensitive HR data.
• Collaborate with IT and data governance teams to address security vulnerabilities and ensure alignment with enterprise policies.
Vendor & Partner Management
• Build and maintain strong relationships with external integration partners, ensuring service levels meet organizational expectations.
• Manage vendor contracts and service agreements, including performance reviews and escalation management.
• Partner with vendors to leverage new capabilities and innovations in Workday and other integration tools.

Qualifications and Skills
Education & Experience
• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Minimum of 8 years of experience in HR technology integrations, preferably with Workday or similar ERP systems.
• Proven experience managing complex integration projects in global organizations.

Technical Skills
• Strong expertise in Workday integration tools, including Workday Studio, EIBs, Core Connectors, and Workday Web Services (REST/SOAP APIs).
• Familiarity with middleware solutions (e.g., Dell Boomi, SnapLogic) and programming languages like XML, XSLT etc.,
• Comprehensive understanding of HR functional areas (HCM, Payroll, Benefits, etc.) and associated data models.
• Experience with global data governance, security frameworks, and compliance standards.

Soft Skills
• Strong project management skills with the ability to lead multiple initiatives and balance competing priorities.
• Exceptional communication and stakeholder management abilities, with a collaborative approach.
• Analytical and problem-solving skills, with a proactive mindset toward innovation and improvement.
Certifications (Preferred but Not Mandatory)
• Workday Integration Certification
• Workday HCM Certification