Manager - Personal Financial Services (Compliance Assurance)

Posted:
4/5/2026, 11:54:16 AM

Location(s):
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia ⋅ Wilayah Persekutuan Kuala Lumpur, Malaysia

Experience Level(s):
Senior

Field(s):
Legal & Compliance

If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)

Policy, Framework, and Governance

  • Design, lead, implement and maintain HLB’s Compliance frameworks, ensuring policies and procedures are regularly reviewed and updated to align with legal, regulatory requirements, and internal standards/risk appetites for the assigned portfolio and serve as a subject matter expert.
  • Drive initiatives to revise existing or adopt new internal processes to meet evolving regulatory requirements for the assigned portfolio.
  • Oversight or coordinate for governance committee (e.g., RCGC, FCGC) matters, issues, and events with potential regulatory, reputational, or financial impact for the assigned portfolio.
  • Work closely with relevant stakeholders to derive cross-functional compliance-related policies and standards for the assigned portfolio.

Assurance, Review, and Advisory

  • Lead, manage and execute Compliance Assurance & Advisory activities for the assigned portfolio, including:
    • Compliance Self-Assessments (CSA) and Compliance Independent Reviews (CIR) validating the quality of work performed by business units.
    • BNM Reviews and other regulatory information requests.
    • Review and validation of the quality of work performed by business units, identifying gaps and potential areas for improvement.
  • Provide advisory and guidance to business units of the assigned portfolio on Assurance & Advisory matters, with a focus on product governance and impact of new regulations.
  • Develop and implement a plan for checking and governing the compliance controls of business units of the assigned portfolio.
  • Continuously explore opportunities to reduce manual oversight by automating compliance checks.

Regulatory Implementation and Gap Assessment

  • Lead the timely implementation of all relevant new legislation and regulations impacting business units of the assigned portfolio, particularly those related to product compliance.
  • Validate gap analyses performed by business units of the assigned portfolio and drive remediation until all identified gaps are closed.
  • Ensure timely closure of gaps identified during independent reviews on product compliance of the assigned portfolio.

Stakeholder Management and Culture

  • Act as the key liaison with Group Compliance regarding Compliance Assurance & Advisory matters of the assigned portfolio.
  • Drive and facilitate a strong culture of compliance across business units of the assigned portfolio within PFS.
  • Establish and share best practices and competitor benchmarks to enhance compliance maturity.
  • Build and maintain strong working relationships with Business Heads, Group Compliance, Group Risk, Group Internal Audit, and other relevant functions (including Legal and Hong Leong Islamic Bank for Shariah compliance).
  • Lead compliance projects initiated by Group Compliance for the assigned portfolio, where necessary.
  • Ensure timely and accurate regulatory reporting and the reporting/escalation of compliance issues or incidences of the assigned portfolio to management and Group Compliance.

Managerial (team/group responsibilities)

  • Drive compliance by respective business units of the assigned portfolio within PFS with legal and regulatory requirements, as well as internal standards and guidelines.
  • Guide, mentor and coach team members on activities/initiatives to build up knowledge and experience on applicable laws, rules, regulations and guidelines, ensuring their readiness for role transitions.

Organizational (organizational responsibilities)

  • Uphold a robust compliance posture within the 1st Line of Defense, ensuring organizational transparency and reporting integrity to the Senior Management and respective Governance Committee.
  • Integrate and streamline processes across business units of the assigned portfolio to comply with the spirit on rule of legal and regulatory requirements.
  • Propose/recommend initiatives to reengineer existing internal processes of the assigned portfolio to comply with new regulatory requirements, making them more adaptive and results-oriented
  • Agility in moving into different roles within the Compliance function.
  • Identify and mitigate process risks proactively to safeguard the bank’s reputation.

Education/Qualification

  • Degree in Accounting/Finance/Banking/Economics/Law
  • Excellent command of spoken and written English with the ability to influence stakeholders at all level of the organisation.

Experience

  • Minimum of 5 years’ managerial experience in a banking and financial institution with relevant exposure in Compliance, Risk or Audit.
  • Deep understanding and knowledge of legislative aspects / regulatory requirements of banking and financial institutions
  • Demonstrate ability to effectively communicate, both orally and in writing, through all levels of the organization.
  • Leadership skills with the ability to see the big picture without losing attention to details.
  • Possess analytical and critical thinking.  Attentive to details and processes investigative nature.

Special Skills

  • Audit, Legal, Risk or Compliance experience
  • Proven ability to work in a dynamic environment and pivot between different roles within Compliance function.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.