Work Location:

Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

As the Manager, Risk Assessment, Issues and Exam Management for FIU Canada Operational Excellence, you'll lead business support functions across multiple investigations and operational teams.  Managing a small team of Senior Analysts, responsibilities include drafting, executing, tracking and reporting on remediation plans across the FIU.  You will play an integral role in keeping FIU aligned with regulatory expectations – proactively identifying opportunities to enhance controls.  Working closely with the operational teams and executives, you'll be the primary point of contact for Challenge (e.g., 1B, 2A, etc.) and Audit partners, supporting throughout internal and regulatory engagements, including challenge, validation and closure activities.  Under your leadership, the team will also execute enterprise, process, risk and control assessments, on behalf of the FIU.    

KEY ACCOUNTABILITIES

• Implement a holistic strategy for own specific business management function in support of and integrated with the overall business strategy
• Lead / manage and plan a work activities that may require alignment across multiple areas
• Lead the team in the development and/or integrated implementation of processes / procedures / changes across multiple functional areas
• Lead respective team for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
• Act as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own business management area and clarify scope of accountabilities while influencing and aligning others as needed
• Ensure an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.
• Forecast programs / initiatives and demand, and coordinate prioritization of the portfolio / initiatives with key stakeholders
• Provide functional / business level communications to ensure messages to stakeholders

and/or employees are consistent, appropriate and aligned to business strategies and

executive management direction

• Ensure team adheres to enterprise frameworks and methodologies related to overall business management activities
• Lead relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
• Support team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
• Assess / identify key issues and escalate to appropriate levels and relevant stakeholders and business management where required
• Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
• Identify, mitigate and report on risk issues per enterprise policy / guidelines and ensure appropriate escalation processes are followed
• Ensure business operations are in compliance with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals, and physical control of assets).
• Work closely with key business leaders to optimize TDBG’s resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
• Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
• Manage oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
• Oversee or lead the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues
• Responsible for management of the overall team(s) providing both leadership and guidance
• Set targets and objectives for the team, and deliver results
• Grow team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
• Foster an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
• Co-ordinate necessary resources to ensure completion by deadlines
• Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members’ assessment of performance and development plans
• Prioritize and manage own workload in order to deliver quality results and meet timelines 
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
• Establish effective relationships across multiple business and technology partners, program and project managers
• Participate in knowledge transfer within the team and businesses

EXPERIENCE & EDUCATION

• Undergraduate degree
• 7+ year related experience in risk management
• Proficient understanding of Money Laundering and Terrorist Financing obligations
• Strong oral and written communication skills
• Ability to remain agile and pivot tasks based on business requirements
• Excellent time management skills
• Demonstrated analytical, research and investigative skills
• Comfortable with a variety of PC-based analytical and reporting software packages, including but not limited to Microsoft Word, Excel and Access
• Ability to work collaboratively and independently
• Ability to exercise sound judgment in making recommendations or decisions
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to handle confidential information with discretion
• Knowledge of various bank products, services and applications is also considered an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.