Senior Specialist, AML Compliance (Know Your Customer) – Vilnius, Lithuania 

Are you looking to play an impactful role in helping combat financial crime? How about bringing your skills to an evolving business that is committed to making financial services accessible to people everywhere? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join Western Union as a Senior Specialist, Anti-Money Laundering (AML) Compliance.

Western Union powers your pursuit. 

In this role, you will operate within the Know Your Customer team (KYC) of the Global Operations organization. As a Senior Specialist, you will play a pivotal role in investigating customer cases requiring enhanced due diligence. This includes reviewing and understanding the customer behavior, their relationship with counterparties, economic profile, as well as identification and resolution of any potential suspicious activity. 

This role follows the standard Monday-Friday working schedule.

Role Responsibilities 

• Follow prescriptive guidelines and company procedures regarding enhanced customer due diligence investigations. 

• Perform in-depth analysis of customer activities that undergo enhanced due diligence. 

• Investigate and research the alerted activity using Western Union systems, public and non-public available databases and records, and form further actions for the customer, which can include approval, interdiction, request for an interview, request for additional information and/or documents, if necessary. 

• Formulate reasonable explanation for the flagged activities, considering pertinent factors such as customer economic profile, relationship with associated counterparties and purpose for money transfers. 

• Make independent case decisions based on company policies and procedures. Clearly document findings and the rationale behind decisions made on each case. Escalate specific cases to Western Union stakeholders or other investigative groups as applicable. 

• Actively contribute to the team's knowledge base by sharing insights and experiences. 

• Support the AML Compliance team to ensure adherence to compliance requirements.  

Role Requirements 

• 2+ years of working experience in any of the following: Bank Secrecy Act, AML Compliance, general and/or risk-based compliance. Bachelor’s degree in Finance, Economics or related discipline is preferred.

• Good knowledge of AML risks, typologies, and red flags as well as experience in conducting public database research.

• Capability to identify compliance risks and escalate when appropriate. 

• Ability to interview customers when necessary. 

• Demonstrated analytical, investigative, problem-solving skills with high attention to detail. 

• Working knowledge of MS Office, especially strong MS Excel skills.

• Fluency in English with strong written and verbal communication skills. 

• Experience making independent work-related decisions together with high level of autonomy. 

• Team player with strong collaborative skills.  

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The monthly gross base salary range is 1708 - 2508 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• ⁠Free Fitness facilities

• Volunteering activities

• Referral program

• Relocation Buddy support upon request

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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