Job Purpose:

• To provide support to the Citi Americas Retirement Manager, Americas Retirement team and work with any applicable Trustee Boards, Committees and sub-Committees.
• Key role in the management of the Citi Americas Retirement Plans managed through NAM and LATAM
• The role will involve working closely with the HR Community, Americas counterparts in other Citigroup businesses outsourced vendors/administrators as well as applicable Trustee Boards and Committees

Key Responsibilities:

• To support the Americas Retirement Manager and Americas Retirement team in carrying out the following duties:
• To support the Americas Retirement team to ensure the correct running of the company pension and Termination Indemnity arrangements
• To act as a pensions specialist and work with other specialist areas (eg HR, Payroll) as appropriate to provide seamless support to employees and members.
• To contribute to pensions projects as well as support the delivery of business-as-usual activities.
• Support the Americas Retirement team in their role as liaison to or member of applicable  Trustee Boards and Committees as required.
• Own the preparation of agendas, papers and minutes for internal meetings for formal Committees and sub-Committees as required.
• Present papers/updates at internal and external meetings and review advisor papers.
• Support the Americas Retirement team in managing the relationship with the third-party administrator and outsourced vendors, resolving issues and ensuring Service Level Agreement (SLAs) are met, relevant changes to plans or potential developments which impact on administration are acted on appropriately, with a view of taking responsibility for the management directly for some vendors. Escalate any issues to the Americas Retirement Manager and Americas Retirement team as appropriate.
• Work closely with payroll and the administrators to resolve data and contribution issues.
• Manage production and review of communication materials, including first drafts where appropriate
• Potentially lead 1:1s with members and employees, acting as the pensions specialist
• Support and manage the selection process for outsourced vendors
• Support and manage projects in respect of any aspect of pension provision
• Work with the various benefits system, ensuring pension plans set up correctly
• Support and manage budgets and vendor invoice management

Knowledge/Experience:

• 5+ years relevant experience
• Technical Pensions experience
• Understanding of Americas pension plan technical requirements and operation
• Broad understanding of HR practices in general and pension and benefits provision in particular
• Experience of dealing with corporate processes, payroll, budgets, and invoice management
• Experience of dealing with a wide range of internal and external third parties
• Bilingual in English/Spanish preferred (Portuguese a plus)

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Job Family Group:

Human Resources

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Job Family:

Compensation & Benefits

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Time Type:

Full time

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