We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Senior Associate, Practice Operations

JOB DESCRIPTION

· Able to work in a fast-paced, self-directed environment

· Professional and courteous communication skills, including telephone etiquette

· Strong organizational and presentation skills

· Excellent time management and ability to prioritize tasks

· Proactive, energetic, and eager to learn

· Basic decision-making and problem-solving abilities

· Comfortable handling multiple tasks with shifting priorities

· Honest, dependable, and systematic in approach

· Strong attention to detail and commitment to quality

Essential Duties (Required duties employees must accomplish and performance is measured) MUST Include % of time, should equal 100% in total

1.Administrative and Operational Support

Support day-to-day operations such as scheduling meetings, preparing materials, organizing documentation, and updating trackers and templates. Assist senior team members with follow-ups and coordination of internal communications.

2. Data and Reporting Support

Help maintain practice management systems and reports (e.g., staffing, deliverables, trackers). Ensure data is current and assist in compiling status updates.

3. Meeting Coordination and Documentation

Assist in supporting internal meetings including preparing agendas, taking notes, and distributing summaries and action items.

4. Project Coordination Assistance

Help with project coordination tasks as needed, including updating project plans or assisting with low-risk task tracking.

5. Additional Administrative Tasks

Other duties as assigned in ServiceNow and other tools

EDUCATION/CERTIFICATIONS

· Bachelor’s degree in Business Administration, Project Management, or related field (or currently pursuing final year), required

TECHNICAL/SOFT SKILLS

· Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), required

· Strong communication and organizational skills

· Detail-oriented and eager to learn

· Ability to manage multiple small tasks and shift priorities

· Professional demeanor and collaborative mindset

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].