Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account Management, UKI Bank Partnerships

Manager, UK & Ireland Bank Partnerships, Account Management

Location: London, with regular travel to client office in London and Edinburgh

The UK & Ireland Bank Partnerships team works with key bank partners across the UK and Ireland. We’re looking for an exceptional account manager to join a dedicated team for one of our biggest strategic bank customers in the UK.

You’ll work closely with colleagues across the account, which spans consumer, SME and large market segments as well as several strategic initiatives. This is a busy, fast-paced account that’s full of opportunities

Key responsibilities:

• Deliver best-in-class service, insights, products and value to the customer. Manage day-to-day queries, strategic projects and own specific relationships.
• Develop a range of strong relationships across the bank with decision-makers and influencers, identifying opportunities to grow the partnership, extend Mastercard platforms and services, and win business in new areas outside of card payments.
• Help manage a large, complex deal, monitoring performance and managing the P&L. Negotiate and close new business opportunities, particularly focusing on future-proofing the partnership and diversifying across the bank.
• Deliver best-in-class account governance, including quarterly and annual reviews, financial performance, data and insights, account planning and tracking incentives.
• Engage when required in operational activities, and deal with incidents and escalations as needed.
• Work with a wide range of internal teams, bringing the best of Mastercard and exciting them to want to be part of the journey with this strategic partner.
All about you

• You love building strong relationships, managing a range of contacts and building credibility with decision makers and influencers across the bank.
• You’re an outstanding communicator, able to engage multiple different stakeholders. You can read a room and adjust your message accordingly.
• You have sound business judgment with proven financial acumen, analytical skills and data proficiency.
• You challenge the status quo, coming up with new ideas, thinking creatively and showing excellent attention to detail.
• You bring people with you: you’ll secure and coordinate resources across Mastercard’s organisation. You’ll need to engage all parties to get to the heart of issues and opportunities, and influence and build consensus across a variety of internal and external colleagues at all levels.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.