Coordinator, Lift Zones

Posted:
10/3/2024, 8:42:45 AM

Location(s):
Philadelphia, Pennsylvania, United States ⋅ Pennsylvania, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Reporting to the Sr Manager, the coordinator will serve on the Lift Zones team within the Comcast Cable DEI Team. In this tactical role, the coordinator will work to implement Lift Zone strategic plan and manage short- and long-range projects with associated tasks, timelines, and methods of measurement.

The Lift Zones Coordinator will manage key strategic enterprise-wide programs including:
• Lift Zone Technology Empowerment Program: providing technology equipment to communities
• Marketing collateral design & fulfillment: fulfilling branding elements in Lift Zone partner locations
• Lift Zone Research: collaborate with appropriate Comcast stakeholders to execute an always on Lift Zone research program that drives continued impact
• Grants fulfillment: serve as the lead for all Lift Zones related grants

Job Description

Core Responsibilities:

  • Manages business partnerships that promote the overall Lift Zone strategy and digital equity activities and goals. 

  • Manages day-to-day Lift Zone program activities and serves as liaison to internal partners and external vendors. 

  • Develops and executes macro and tactical strategies that enhance Lift Zone use, functionality and value to both community partners and Comcast.   

  • Leads and manages the intake and request process for Technology Empowerment program reviewing, approving and fulfilling requests in coordination with our warehouse partner. 

  • Work directly with region leads to ensure updated branded collateral is in place and assembled properly for Lift Zones across Comcast footprint. 

  • Manages administrative tasks, such as scheduling meetings, briefings, and developing materials specific to business partners and key internal audiences. 

  • Partner with internal stakeholders to develop and execute ongoing research to evaluate Lift Zone impact and make recommendations on future initiatives 

  • Serve as the lead for  Cybergrants tool in partnership with broader Impact and Inclusion team.

  • Collaborates with internal stakeholders on business plan creation and evolution to partner in driving growth and support our digital equity goals. 

  • Supports new and existing vendor management including monitoring, reviewing, and tracking outcomes. 

  • Identifies and executes opportunities to drive impact and achieve program efficiency. 

  • Other duties and responsibilities as assigned. 

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills

Personal Initiative, Planning Ability, Project Management, Operations, Researching

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.


Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.