Demand & Orders Manager

Posted:
8/29/2024, 11:24:39 PM

Location(s):
Peterborough, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Operations & Logistics

Workplace Type:
Hybrid

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Title: Demand & Orders Manager

Salary/Grade: £45,348 - £56,684 per annum (depending on experience)

Location: Peterborough (hybrid – 3 days in office)

Benefits: 

  • 25 days annual leave  

  • Up to 10% bonus

  • Contributory pension scheme - Caterpillar will double the employee's contribution up to 10%.

  • Contributory share scheme - Caterpillar will match 50% of the employee's contribution.

  • Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.

Flexible working arrangements will be considered for this role, in-line with the needs of the business. 

About E+ES 

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe. 
 
Caterpillar’s Electrification + Energy Solutions (E+ES) division focuses on delivering advanced electrified power train, zero-emissions products/technologies, and the solutions and services associated with these technologies. Focus areas include batteries, fuel cells, motors, inverters, micro grid controllers, charging, energy storage systems, lifecycle solutions/services and integration of components for ePowertrain solutions across industries.  
 
We are looking for top talent to build and scale the next generation of technologies, products and services to help our customers build a better—more sustainable—world. We need self-motivated, intelligent and team-oriented individuals to make our plans a reality. Individuals with high emotional intelligence, humility and openness to discovery will thrive in the teams we are building.

The opportunity

The Demand & Orders Manager will lead the operational execution of E+ES processes to ensure our production customers receive material on time, and in full. The role will involve extensive engagement with our core supplier base to ensure demand signals are aligned via appropriate collaboration, and in the event of gaps these are fully understood and communicated to our customers and leadership. 

You will manage the relationship with our European 3PL, leading regular KPI reviews and ensuring they are fully prepared to execute core processes, and where required assisting to close any capability gaps via root cause analysis and rectification activities.

What you will do:

  • Work within the E+ES Supply Chain Network management team to ensure we deliver material on time by executing designed processes and ensuring we do this safely and compliantly.

  • Manage critical customer, supplier and logistics relationships.

  • Ensure we have up to date and effective standard work to ensure the robustness of our process execution.

  • Execute import and export processes compliantly.

  • Take an enterprise view of supply chain planning processes and tools, as well as thorough knowledge of customer routes to market and their application, in order to coordinate the efforts of multiple teams across functions and divisions.

  • Support operational activities whilst we are in start-up phase.

  • Work cross-functionally within the Caterpillar enterprise with some team leadership responsibilities.

  • Liaise with process design team to ensure we have effective, executable processes in place.

What you have:

Supply Chain Competency:

Level Extensive Experience:

  • Understanding and experience of core supply chain concepts including material replenishment, stocking policies, MRP, inventory management, shipping and logistics.

  • Understanding of supplier relationship management

  • Understanding of customer relationship management

Planning: Tactical and Strategic:

Level Working Knowledge:

  • Anticipates and adapts to plan changes.

  • Open to change and able to work through uncertainty

Problem Solving:

Level Expert:

  • Able to quickly understand problems, drive to root cause and recommend ideas and solutions to drive process development & improvement.

  • Able to understand complex problems, identify the critical factors and summarise them in a straightforward manner.

  • Trains others in the process of eliciting alternatives and assessing their impact.

Demand Management:

Level Extensive Experience:

  • Coordinates daily work of demand management for different locations within a facility or a supply network.

  • Develops, implements and evaluates demand management program goals and KPIs.

  • Participates in establishing procedures for planning, implementing and monitoring demand management strategies.

  • Understanding of enterprise ordering processes – ie SAP, QAD, CBS, OMP, MRC

Effective Communications:

Level Expert:

  • Influence others and champion the right solution for the enterprise and customers, in line with our values.

  • Communicates effectively with diverse audiences, using appropriate media and language.

  • Ability to work cross-functionally with leadership skills and communication.

  • Ensures important messages are clearly understood.

Top candidates will have:

  • Understanding of customs compliance or export controls.

  • Knowledge of storage and shipping of class 9 hazardous goods.

  • Experience of warehouse management – either direct or via 3PL.

  • Understanding of transport processes

Additional information:

  • There is a limited travel requirement for this role at 10%.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #LI-HYBRID

Posting Dates:

August 30, 2024 - September 13, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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