Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Facilitates release processes, coordination, and execution. Escalates impediments, manages risk, helps ensure value delivery, and helps drive relentless improvement. Participates in transformation, coaching leaders, teams, and Scrum Masters in the new processes and mindsets required to achieve agility. 

Works closely with Solution Train Engineers in coordinating the various releases in a Journey or Platform, as well as broader orchestration of work within the NEW operating model.

Customer

• Manages and optimizes the flow of value through releases using various tools such as Scrum and Kanban
• Facilitates PI Readiness through coaching and supporting development of Roadmaps, Features, Releases
• Facilitates System Demos, PI Planning, Pre- and Post-PI Planning meetings
• Co-ordinates successful delivery of the Features to be deployed in the Release by taking into consideration dependencies, order and architecture
• Summarizes & Publishes the Team PI Objectives ensuring everything is rolling up to the Vision, Bold Aspirational Goals (B.A.G) and Objectives and Key Results (OKRs)
• Tracks and produces key metrics and dashboards to monitor releases
• Facilitates Synchronization meetings (e.g., Release sync) as required to keep delivery aligned to achieving the business outcomes
• Works cross-functionally to align strategy, methodology and execution with all relevant stakeholders (i.e. Product Owners, , Release Management, Architecture etc.)
• Escalate and Track impediments from teams which are a part of their release scope
• Manages Risks and Dependencies of their release
• Provides input on required resourcing from across the Bank to support the release
• Coaches and promotes collaboration to Leaders, teams, and Scrum to enable high performance
• Partners with Business Owners, Product Managers and Product Owners to help assure strategy, vision and road map alignment and execution
• Improves the flow of value through value streams by working to improve DevOps and Release on Demand Competency
• Drives the Lean Innovation Cycle with Business and Product Management
• Primarily functions as a servant leader fostering Lean-Agile Continuous Delivery DevOps mindsets

Shareholder

• Applies best practices and knowledge of internal / external business issues to improve products or services in own discipline
• Applies engineering and service philosophy principles to release practices, contributes to the development of engineering and service guidelines and principles by providing feedback to the practice leaders based on platform knowledge, experience and identification of opportunities
• Contributes to the creation of release and/or solution metrics with the goal of demonstrating automation progress and benefits achieved
• Develops and recommends technical strategies and solutions to maintain or expand service levels
• Leads and / or participates in cross-Product Family / Group activities to identify risk / provide guidance for complex situations
• Interacts with governance and control groups, (e.g. regulatory / operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items related to releases and solutions
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Protects the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team

• Participates fully as a member of the team, support a positive work environment that promote service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provides thought leadership and/ or industry knowledge and participate in knowledge transfer within the team and business unit
• Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of committed work and / or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through development of others, by sharing knowledge and experiences and leveraging best practices.
• Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Provides strong leadership who can facilitate buy-in and commitment while providing focus and clarity
• Acts as a brand ambassador for the bank, both internally and/or externally

Breadth & Depth

• Key Subject matter expert with specialized knowledge in coordinating, leading and coaching multiple agile teams
• Assists with coordinating the ceremonies, backlogs releases of various agile teams to successfully release in a Program Increment a part of the release
• Works with pods within a Product Group / Product Family to drive continuous improvement
• Ensures there is alignment between the Program Increment's business outcomes design and delivery
• Addresses difficult obstacles within their release thinking critically to resolve impediments, be it architectural, leadership or logistics
• Supports an environment where team freely escalates challenges; facilitates change through positive reinforcement of successes
• Experienced Scrum Master/Project Manager/Coach capable of supporting growing number of teams (3-4 agile teams)
• Requires full understanding of the processes, procedures and systems
• Helps resolve complex problems and is able to identify viable and often innovative options
• Begins to influence outside of immediate work and/or Agile team
• Uses best practices and knowledge of internal or external business issues to improve efficiency of own and other teams
• Generally reports to Practice Area Lead or Practice Lead and contributes directly to assigned Journey or Platform

Experience and/or Education

• Bachelor's Degree or equivalent required in a related field such as information technology, computer science, Bus. Admin – Masters preferred
• 3+ years of experience as a Coach, Prod Mgr, Scrum Master
• Certified SAFE Release Train Engineer (RTE) or SAFE Program Consultant (SPC), or Certified Scrum Master (CSM)
• 3+ years' experience with Agile Management tools
• Typically requires 7+ years Agile related experience
• 3+ Years' experience coaching multiple agile teams

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet