Posted:
10/3/2024, 4:54:17 PM
Location(s):
Selangor, Malaysia
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Sales & Account Management
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
Job Overview
To manage cross functional teams on the handling of consignment stock. Provide support to both our internal and external customers on the end to end process and to provide continuous feedback/updates on the process
Key Responsibilities
Manage cross functional team which includes Customer Operations, Finance & Commercial & Consignment Controllers on consignment process.
Monitor stock reports for both IRIS & IHS regarding consignment stock.
Full account-ability for leading consignment inventory management.
Train relevant associates on the consignment management process
Ensure that inventory is only consigned to accounts with appropriate signed contracts.
Enforce consignment audit frequency together with commercial.
Reconcile consignment audit outcomes together with commercial team.
Monitor month on hand stock and return on consignment sales per account
Manage reporting of key consignment KPIs as well as required action or remediation plans and provide monthly updates to business .
Work closely with Customer Operations to ensure that missing lenses are billed accordingly
Work closely with Customer Operations on instructions for scrapping & transfer of consignment stock
Constant support to field force on a daily basis.
Be able to conduct a consignment audit on their own and provide results.
Monitoring Returns Management to ensure that consignment stock returned to 3PL is fully completed
Assist with SN issues when a billing cannot be completed.
Be involved with an ad-hoc projects that involves con-signments.
Review high risk consignment accounts for closing and provide list to Country Franchise Head for decision in writing.
WHAT YOU'LL BRING TO ALCON:
Leadership & influencing skills
Strategic Thinker – understanding the business and the impact of decisions on the organization
Internal as well as external customer operations driven attitude
Strong analytical skills
Results orientated
Resource allocation experience
Self starter with good communication skills
Understanding of financial reporting to be able to assist with reports
Advanced understanding of Excel in order to manage reports
Ability to work together with the team to achieve the desired results
Ability to make sound decisions on the spur of the moment without any impact to the customer
Confident and resourceful
Problem solver and ability to resolve issues in SAP
Ability to present stats at LT level
How You Can Thrive at Alcon:
Opportunity to work with a leading global medical device company.
Collaborate with a diverse and talented team in a supportive work environment.
Competitive compensation package and comprehensive benefits.
Continuous learning and development opportunities.
Alcon Careers
See your impact at alcon.com/careers
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
Website: https://alcon.com/
Headquarter Location: Beijing, Beijing, China
IPO Status: Private
Industries: Eyewear ⋅ Health Care ⋅ Medical