Account Manager, Fronting

Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business 
AIG has over 50 years of experience providing a full range of market-leading fronting and captive solutions that leverage our ability to provide locally admitted insurance in over 200 countries and jurisdictions through a robust network of AIG affiliate and partner operations. 

About the role
The Account Manager for US Fronting team will be responsible for the overall support and servicing of complex fronting accounts. The position will require an individual to have general knowledge of multiple lines of coverage and topics. They will support the Senior Team leader and assume account responsibilities under their direction
What you need to know:

•    Work closely with Captive Solutions Fronting Team and liaise with Product pillars to verify program structure and reinsurer details.
•    Work closely with the support teams (Legal, Actuarial, Credit & Collateral Management) to ensure fronting deals are in full compliance.
•    Once bound, collect all necessary program (premium and claims) details and reinsurance documentation.
•    Set up and maintain account files.
•    Perform sanctions and screening checks.
•    Work with Associate Underwriter to ensure booking and coding on accounts are completed.
•    Ensure cash collections and onward transfers to captives/reinsurers are prompt and in line with bookings.
•    Resolve account-related questions from internal peers and/or Clients/ Brokers that are within their scope; or escalate to leadership.
•    Make independent sales calls to market and cross-market products. Refers declined business to other AIG divisions, as appropriate.
•    Participate in client (internal/external) conference calls.
•    Prepare for and help respond to all captive audits.

What we’re looking for

•    Minimum of three years relevant experience, preferably with insurance experience.
•    Must be articulate and personable as there will be communication with clients and brokers including attendance at meetings.
•    Proactive, highly motivated, well-organized, self-sufficient, and able to demonstrate the ability to work productively under minimum supervision.
•    Excellent time management skills with ability to work with deadlines and be responsive and flexible to client needs and changes in program requirements.
•    Ability to manage by influence demonstrating strong communication, relationship management, organizational and analytical skills. 
•    Collaborative with the ability to build strong relationships with key internal and external stakeholders.
•    Ability to work in dynamic, rapidly changing environment, adapting to changing requirements and collaborating with a wide range of colleagues to deliver expected results. 
•    Highly motivated and results-oriented, proven creative problem solver. 
•    Very strong verbal and written communication skills. 
•    Demonstrated ability to understand and work with analytical tools, reports and technology.
•    Computer literacy required: Microsoft IT packages preferred – MS Outlook, Teams, Excel, Word, etc.

At AIG, we value in-person collaboration as a vital part of our culture, which is why team members come together in the office four days per week.  This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. 

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

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