Self-Direction Program Manager

Posted:
8/13/2024, 1:07:27 PM

Location(s):
Kansas, United States ⋅ Topeka, Kansas, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Product

Workplace Type:
Hybrid

Anticipated End Date:

2024-08-30

Position Title:

Self-Direction Program Manager

Job Description:

Self-Direction Program Manager

Location: Topeka, KS

This position will work a hybrid model (remote and in office one-two days per week).  Candidates must live within 50 miles of one of our Topeka, KS Pulse Point location.
 

The Self Direction Program Manager is responsible for initial implementation and ongoing management of the Kansas Self Direction waiver programs as well as the state’s WORK and STEPS programs for individuals as part of the KanCare Working Healthy program. 
The Program Manager will work in collaboration with the financial management services entities supporting members through the various self-direction programs, state partners, and independent living counselors. 

How you will make an impact:

  • Development and ongoing management of the KanCare self-direction programs available through WORK, STEPS and HCBS waivers. 
  • Daily management and oversight of the Kansas self-direction program operations including enrollment, eligibility, FMS operations, claims payment, member communications and coordination of services for enrollees.  
  • Responsible for oversight of contracts with financial management services entities and conducts routine audits of key performance indicators and contract adherence.  
  • Serve as the liaison between the MCO, member, FMS and state.  
  • Support business strategies through an integrated portfolio of external client facing projects or initiatives.  
  • Collaborate with the LTSS COE as part of the larger enterprise/regional external client facing program.  
  • Manage and coordinates the development, approval, implementation and compliance of on-going external client facing programs; develops program budget; ensures program meets its stated objectives; provides subject matter expertise in response to day-to-day external client facing business issues.  
  • Research applicable self-direction practices and remains aware of industry trends.  
  • Coordinates training related to the state self-direction programs; develops program success measures and performs periodic assessments of program success.  

Minimum Requirements:

  • Requires a BA/BS and minimum of 5 years external client facing experience in program/project management; or any combination of education and experience, which would provide an equivalent background. 

Preferred Skills, capabilities, and experience:

  • Knowledge of self-direction operations and service delivery including, but not limited to: enrollment, eligibility, fiscal intermediary operations, claims payment, member communications, and coordination of services is strongly preferred.
  • Experience working with a FMS is preferred, as well as contract oversight and vendor compliance, issue resolution and proactive risk mitigation.  
  • Graduate degree preferred.  
  • Project management certification preferred. 
  • Some local travel to meetings required.

Job Level:

Non-Management Exempt

Workshift:

Job Family:

BSP > Program/Project

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.