Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

The Artificial Intelligence Services (AIS) group creates solutions by applying our experience in workflow development, system integrations, and infrastructure deployment. Our products leverage cutting edge machine learning capabilities to enable our customers to focus on providing faster responses, safer outcomes, and greater transparency. You will join a talented engineering organization with a track record of delivering meaningful and impactful solutions.

Job Description

We are seeking a skilled and experienced Sr Software Engineer to join our ViQi Virtual Partner team. As a software engineer, you will play a crucial role in developing automated workflows using chatbot technologies. Our goal is to enable fast, accurate, and natural communication between human operators and real-time systems.

Responsibilities and Expectations:

• Develop mission-critical software solutions that are maintainable, testable, scalable, performant, and highly available.

• Collaborate with an Agile team to review features, produce well-groomed stories, and provide estimates.

• Promote and adhere to best practices in software architecture, coding standards, and quality assurance.

• Providing guidance and mentoring to junior team members.

• Conduct code reviews and provide constructive feedback to ensure high-quality code and adherence to coding best practices.

• Drive continuous improvement initiatives, such as implementing automated testing frameworks, improving performance optimizations, and enhancing development processes.

• Troubleshoot and resolve complex software issues, working closely with cross-functional teams to identify root causes and implement effective solutions.

• Stay updated with emerging technologies, industry trends, and best practices, and recommend their adoption to enhance the team's technical capabilities.

• Collaborate with DevOps teams to optimize CI/CD pipelines and ensure smooth deployment and release processes.

• Assist in defining and enforcing coding standards, development methodologies, and quality assurance processes.

• Act as a technical subject matter expert, providing guidance and support to other teams or departments within the organization.

Requirements:

• 5+ years of software development experience, working with C# and Python.

• Experience leveraging chatbot technologies and conversational design, such as AWS LexBot, GCP Dialogflow, Voiceflow, etc.

• Expert knowledge of software design and best practices for the full development life cycle, including coding standards, code reviews, source control management, build processes, testing methodology, security, and audit/monitoring requirements.

• Strong experience developing containerized solutions using Docker and Kubernetes, as well as serverless infrastructure like AWS Lambda.

• Experience working with cloud-based solutions and configuration, specifically Azure, AWS, and GC.

• Excellent written and oral communication skills to collaborate effectively in a multinational environment with teams spanning the globe.

Note: Candidate must reside in Eastern Time Zone.

#LI-MP2
#LI-REMOTE

Basic Requirements

• Bachelors degree with 4+ years of software engineering and/or development experience

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].