Research Operations Coordinator - Comprehensive Integrated Research Operations (CIRO)

Posted:
10/15/2024, 5:00:00 PM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Operations & Logistics

Workplace Type:
Hybrid

Department:

Comprehensive Integrated Research Operations (CIRO)

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Administration

Position Title:

Research Operations Coordinator - Comprehensive Integrated Research Operations (CIRO)

Job Family Group:

Professional Staff

Job Description Summary:

The Research Operations Coordinator will oversee the daily operations of the CIRO team, managing procurement, accounts payable, inbox and space management, and providing general office support. This role ensures seamless coordination of business operations, including department activities, events, and services, while delivering exceptional customer service. Responsibilities include facilitating procurement and financial processes, coordinating office and lab setups, and supporting event planning. The ideal candidate is resourceful, collaborative, and proactive, with a focus on process improvement and the ability to anticipate team needs, ensuring the department’s success.

Job Description:

Job Responsibilities

  • Oversee and coordinate daily operations of the CIRO team, including managing inboxes, ordering supplies, scheduling meetings, and arranging travel for team members, recruits, and guests.

  • Serve as the team expert on procurement processes, handling requisitions, travel reimbursements, funding compliance, and purchasing approvals in Workday.

  • Guide staff, faculty, and students in procurement and accounts payable processes.

  • Coordinate Accounts Payable and Accounts Receivable processes, ensuring timely and accurate transactions.

  • Act as the primary liaison with Facilities, IT, and Housekeeping to coordinate office setups, lab moves, and telecom/network installations for staff and new hires.

  • Manage research lab and office setups/phase-outs, coordinating with KUMC departments, external vendors and new faculty hires to ensure smooth operations and successful onboarding.

  • Place work orders for housekeeping, facility maintenance, and IT services while maintaining equipment and supply inventory.

  • Contribute to operational improvement initiatives and collaborate with the Office of the Chair on shared priorities.

  • Provide cross-coverage support alongside other coordinators.

  • Work with departments and vendors on space viewings, obtaining quotes, and overseeing equipment and furniture installations.

  • Deliver virtual training and create process documentation to support procurement and accounts payable compliance.

  • Run and create reports in Workday as directed, and use business technology (e.g., SharePoint, ServiceNow, Teams) to enhance process improvements and departmental operations.

  • Provide internal and external customer support across areas such as event planning, communications, finances, and general administrative tasks, ensuring excellent service.

  • Provide support for special event planning and coordination, contributing to departmental programs and initiatives.

  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice.

Work Environment: This position requires a combination of on-site and remote work.

Required Qualifications

Education:

  • Bachelor’s degree in relevant field or relevant experience can substitute for the degree on a year-to-year basis.

Work Experience:

  • Two (2) years of experience in administrative office.

  • Experience providing excellent customer service.

Preferred Qualifications

Education:

  • Master’s Degree

Work Experience:

  • Two (2) years of experience in higher education, supporting faculty and staff.

  • Proficiency with Workday

  • Proficiency with Microsoft Suite

  • Prior experience in a healthcare institution.

Skills:

  • Discretion in handling confidential information.

  • Proven initiative, independent judgment, problem-solving, and decision-making within established policies.

  • Excellent oral and written communication skills.

  • Strong organizational and time management skills, with the ability to manage multiple tasks and meet deadlines.

  • Strong customer service orientation, with the ability to build positive relationships with stakeholders.

  • Skilled in maintaining detailed records and documentation.

  • Collaborative team player with a proactive approach to identifying and implementing improvements.

Required Documents

  • Resume
  • Cover Letter

Comprehensive Benefits Package:

Coverage begins on day one for health, dental, and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan. Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans are available. Paid time off, including vacation and sick, begins accruing upon hire, plus ten paid holidays. One paid discretionary day is available after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment. A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available. https://www.kumc.edu/human-resources/benefits.html

Employee Type:

Regular

Time Type:

Full time

Rate Type:

Hourly

Compensation Statement:

The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including, but not limited to, education, experience and training, qualifications relative to the requirements of the position, and funding. At the University of Kansas Medical Center, a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range, taking into account the combination of factors listed above. 

Pay Range:

$26.13 - $39.20

Minimum

$26.13

Midpoint

$32.67

Maximum

$39.20