Copenhagen, Denmark 

About the job
Do you see yourself getting energy from working in a commercial environment, with stakeholder management, commercial analysis, and marketing discussions? 

Do you have experience within client community and engagement tools, such as referral programs or content sharing through social media and/or direct sharing? 

Do you want to be part of a small but dedicated team, which works daily on improving the client experience on referral programs and content sharing for a market leading Fintech company? 

If you can answer “YES” to the above, maybe you are our new Product Manager for the Client Sharing and Referrals Team? 

The team Client Sharing and Referrals is responsible for the strategy, development and execution of the features referrals and social sharing, as well as the integration, performance tracking and reporting of these throughout the organisation. Two key areas of responsibility are: 

• Interacting with stakeholders from all of Saxo’ regional offices, helping them shape their local commercial strategy for their individual referral programs and how they want to leverage social sharing 

• Developing and executing the feature roadmaps, cross-organisational stakeholder management, and management reporting 

The team will consist of a Product Manager and a Product Owner of the Client Sharing and Referral features. Together the two will drive the roadmap and development of the services.  

The Product Manager will be responsible for the stakeholder management towards the commercial part of the organisation, as well as developing the best possible user experience together with the Product Owner. 

Responsibilities  

In the role of Product Manager in the Client Sharing and Referrals Team, you will, together with the Product Owner, be responsible for driving the ‘end-to-end´ customer experience and engagement. You will work in a cross departmental setup and be working in close collaboration with teams both in Copenhagen, as well as in Saxo’s regional offices. 

Key role objectives: 

• Drive and uphold the commercial backlog with multi-channel and multi-regional focus 

• Analyse campaigns and performance metrics, provide actionable insights to drive continuous improvement and own performance reporting to all management levels 

• Work closely with the Product Owner to achieve the best possible client platform experiences, though work with designers and insights teams 

• Be point of contact for the commercial organisation; both direct and institutional 

• Drive interaction with marketing teams, campaign planning and workshops 

• Collaborate with marketing, product, and sales teams to increase brand awareness and engagement strategies, to drive customer acquisition and retention 

• Analyse performance metrics, provide actionable insights to drive continuous improvement and own performance reporting to all management levels 

• Shared feature and KPI ownership with a Product Owner to ensure alignment and collaboration 

Your profile 

• Bachelor's degree or higher in marketing, business, or related field 

• 5+ years of experience in developing and managing referral programs, social sharing strategy or related commercial role within in the fintech industry 

• Proven track record of success in driving customer acquisition and engagement 

• Strong understanding of the Fintech- and/or Oline Brokerage industry trends and customer behaviour 

• Excellent communication, negotiation, and relationship-building skills 

• Analytical mindset with the ability to interpret data and make data-driven decisions 

• Ability to thrive in a fast-paced, dynamic environment and drive results 

If you are passionate about driving customer acquisition and engagement through innovative marketing initiatives, we would love to hear from you. Join our team and be part of our mission to empower individuals and businesses to achieve financial success. 

We expect interviews to be conducted during August.