We’re thrilled that you are interested in joining us here at the Amynta Group!

The Agent Care Expert will bridge the gap between what our agents' needs and what we’re delivering — helping us to not only meet but also exceed their expectations. The ideal candidate is dedicated to going above and beyond for a customer, leaving no stone unturned in the quest to solve their challenges and make them feel valued.

Job Responsibilities:

• Create and maintain accurate agent and dealer files, follow-up with agents and/or dealers to secure required information to complete files including commission worksheets, rate cards and legal documentation; process agent/dealer cancellations and work with the Data Administration department to ensure consistent records within systems
• Serve as a liaison via phone and written correspondence (occasionally in person) with agents and dealers, providing sales support and representing the company with professionalism, exhibiting excellent customer skills and providing precise, quick and timely responses
• Work with Legal/Compliance, Processing, Data Administration and Underwriting to ensure agents and dealers are compliant with state regulations
• Accurately take supply orders via phone, fax, website and email.  Ensure that all materials are sent in a timely manner
• Assist in the mailroom (fulfilling orders, restocking supplies, updating marketing materials) when needed
• Coordinate and complete projects with established deadlines with team members as directed 
• Apply for and administer contractual liability insurance policies from AAGI insurers as required.  
• Provide support in other departments
• Assist in writing and updating procedures

Qualifications:

• Associate’s degree (AA.) or equivalent; or three to five years related experience and/or training or both
• Proficient in Microsoft office (Word, Excel, PowerPoint, etc)
• Ability to work independently
• Excellent verbal and written communication skills
• Customer service and detail orientated

The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.