Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Troy, MI!

The Commercial Lines Account Manager is responsible for providing continuous service to all commercial lines, new and existing clients and assisting the producer in retention of business. Through servicing, develop a thorough knowledge of the accounts, becoming liaison between the insured, the producer, or other departments within the agency and the carriers.

How You Will Contribute: 

• Serve as main contact for all accounts assigned

• Maintain and service all renewal policies

• Assist insureds with their service needs not limited to policy quotations, application completion, policy changes and questions, billing and claims questions

• Identify accounts for possible remarketing to help retain accounts

• Ensure all quotes are accurate prior to being proposed

• Responsible for documentation control (scanned, paper, electronic, verbal, etc)

• Knowledge of Quality Control Compliance standards for department

Licenses and Certifications:

• Property & Casualty License or ability to obtain with 6 months Insurance Designation (ie RHU, CISR, CIC, ARM) (preferred)

Skills & Experience to Be Successful:

• High School diploma or GED

• Associate or bachelor's degree in a business or financial related discipline (preferred)

• Proficient with MS Office Suite

• Exceptional telephone demeanor

• Ability to maintain a high level of confidentiality

• 1-2 years' experience in similar position

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.