• Manage and support the delivery of key Logistics Continuous Improvement projects  

• Work with the business to ensure that necessary requirements are met and can be delivered into and alongside the existing operation

• Put standard operating procedures and material-, product- and process flows into place

• Handle escalations from customers both internal and external  

• Be the key point of contact for clients, Project Managers, Product management and Finance as needed  

• Independently execute quality events (Investigations, Corrective Actions)    

• Support and participate in internal and external audits   

• Create and update standard operating procedures and work instructions as required: Global Quality Policies and Regulations, Knowledge of quality procedures , Knowledge of internal and external material flow , Communication and reporting on material movement

• Use of lean principles in the daily work  

• Work closely together with quality management and controlling to assure the logistical activities applies to the regulatory, global trade requirements and best practices  

• Develop and contribute to specific standard operating procedures  

• Run project initiation processes such as set up the initial project plan, consolidate team input to create master plan and schedule; initiate progress reporting processes etc.  

Data Integrity and Analytics  

• Analyse logistical business processes and implement improvements with the responsible department leads of the interfacing departments

• Secure approvals and feedback from Supervisors and Stakeholders as required

• Track various metrics related to budget creation to support management reporting needs

• Ensure all department-related documentation required is complete on time and accurate  

• Administer Master Data within the ERP Systems and ensure accuracy with the Technical Office Support Department  

Communication  

• Participate in internal and external SCM Strategy meetings, and other departmental meetings, as needed.  

• Ability to professional handle requests in Ticket System  

Leadership 

• Manage workflow for the team & prioritize in time tasks   

• Participate in recruitment within the department/team.  

• Act up and be backup for the Logistics Supervisor and or Manager  

• Mentor and develop team members and ensure they follow standard operating procedures  

• Review and provide guidance as required to team via regular team and individual meetings, responsible for team annual reviews and career development discussions

• Coach, mentor and train staff as required

• Inform project team members of their responsibilities for logistical working procedures and confirming their understanding at suitable intervals

Demonstrate your skills as an expert in these areas

• Provide internal and external project reports including evaluation and monitoring of process-related data, create overall progress and risk reports

• Manage & facilitate any planning, workshops and training as required by projects  

• Challenge current sub-optimal practices across business operations and lead process improvements within Logistics

• Delivery and development of projects with distribution operations and wider operational network including those that are key strategically to the business and operation including Shipping, Production and fulfilment roll outs and process improvements

• Train new team members when hired, assist with overall onboarding 

• Train logistics team on new products as they develop, in coordination with Product Management 

• Control activity, which is scheduled, resolve conflicts and maintain a scheduled, controllable workload 

• Assign workload and additional tasks to the team 

• Contribute and or host mid and year-end reviews and provide continuous support and feedback throughout the year 

• Join regular management level meetings, focus on engagement, and support in the hiring/interview process 

What we look for: 

• Bachelor’s degree or a comparable education in business administration, engineering or related fields

• Minimum of 5 to 7 years of experience in supply chain management, or industrial administrational environment experience

• Fluent English and German language proficiency

• Experience in a fast-paced environment; with an ability to work independently, and cross-functionally as needed

• Must be dependable with strong follow through and minimal direction

• Professional approach with high attention to details & deadlines  

• Advanced knowledge of Microsoft Office Suite

• ERP experience highly preferred

• Excellent organizational, administration and communication skills

• Strong professional presence with the ability to lead a team and collaborate with senior leadership and clients

• Good presentation skills and professional approach

• Demonstrated experience with onboarding, training, mentoring colleagues

• Basic experience in GMP documentation, especially in project initialization and engineering documentation

• Knowledge of standard operating procedures and material, product and process flows  

At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. We value the contribution each of our people brings. It’s only through our people that we can continue to innovate technology that will shape the future of clinical trials.