Work Location:

Canada

Hours:

37.5

Line of Business:

Data & Analytics

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Manage a diverse portfolio of business activities/reporting.  As the top specialist this role is responsible to provide the design/ development of complex presentations, reports, dashboards and scorecards to support business needs; ensure alignment of metrics across the organization.  Acts a technical working lead/ resource to others. Work closely with senior leadership on significant projects.

Provide specialized business process/procedure management guidance and support for the Enterprise Data Management Office (EDMO) and implement processes and/or initiatives to meet Enterprise Reporting. May provide complex reporting, analysis, and assessments at the enterprise level.

The EDMO establishes the data management standards and capabilities for all of TD, designs and implements data management tooling capabilities, monitors and reports on the adoption and consistent implementation of data management across TD Business Segments and Corporate Functions.

KEY ACCOUNTABILITIES

CUSTOMER

• Initiate and provide leadership, tactical/technical direction and planning input for all business relevant information
• Collaborate with business leads to elicit information requirements and articulate those requirements in a manner that can be easily understood by other data and business partners
• Collaborate with data owners to identify data elements to address reporting requirements.
• Collaborate with various partners for metric definition activities
• Streamline and improve existing reporting to eliminate errors and redundancies
• Ad-hoc reporting and analysis as required to support internal and external business partners
• Provide on-going communications on project status and systems capabilities
• Lead on enterprise data visualization needs and ensure related activities to overall strategies are completed
• May be required, as the leading subject matter expert, to provide advisory or consultative services for supported colleagues and/or businesses regarding multi-format data visualization techniques

SHAREHOLDER

• Identify business drivers, definitions and metrics in order to interpret findings, act and provide significant direction
• Own the development and implementation of portfolio reporting (e.g. acquisition, attrition, portfolio growth, profitability, etc.)
• Develop and keep current with data visualization / best industry practices
• Elicit business requirements for reporting projects
• Contribute to Data analysis identifying operational and/or product trends
• Create and provide complex BI reporting, analysis and assessments at the function or enterprise level. 
• Create and/or deliver presentations communications to management or broader audience
• Adhere to internal policies /procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operation efficiencies
• Identify variances and contribute to the analysis, due diligence, and implementation of initiatives and/or business operations within defined area of responsibility
• Manage the development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness

EMPLOYEE / TEAM

• Acts as a technical working lead/resource to others. Work closely with senior leadership on significant projects.
• Provides thought leadership and/or industry knowledge for own area of expertise
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork; ensure timely communication of issues/ points of interest
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
• Work effectively as a team; supporting other members of the team in achieving business objectives and providing client services
• Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)

BREADTH & DEPTH

• Work autonomously and accountable for acting as a lead within a specialized BI & Reporting function and may provide work direction to others
• Provide seasoned specialized knowledge, advice, and/or guidance to various stakeholders and team members
• Expert knowledge of reporting and BI platforms, tools and techniques used within enterprise and within broader industry and ability to effectively leverage it to support broad range of reporting and BI functions
• Expert at utilizing data sources across the organization with ability to integrate data across multiple platforms
• Expert at utilizing data visualization techniques / tools across the organization to support multiple businesses
• Manages communication at senior and executive level
• Work effectively across multiple business units with numerous stakeholders to deliver reporting and BI solutions
• Scope of role may have enterprise impact
• Generally, focus on broad range of complex issues that may span from medium – long term issues (e.g. 6-12 months)
• Undertake and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
• Oversee and/or independently perform tasks from end to end
• Generally, reports to a Senior Manager or executive role

EXPERIENCE & EDUCATION

• Undergraduate degree or technical certificate
• 7+ years relevant experience
• MS SQL, Advanced Excel, Tableau, Power BI assets to have
• Skill in facilitation
• Skill in Data Analysis and manipulation of large volumes of data
• Skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgment in making decisions
• Ability to analyze, research, organize and prioritize work while meeting multiple deadlines
• Ability to handle confidential information with discretion

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.