Business Analyst / Product Owner - ODS

Country: Spain

Open Digital Services is a tech company with a unique culture, dedicated to creating innovative products for Santander Group Affiliates. Open Digital Services is part of the Retail & Commercial Division of Santander Group, one of the world's largest financial institutions and the Eurozone's leader, we're committed to being the best Digital Bank with Branches in the industry.    

Our mission at ODS is to design and support an advanced digital and omnichannel platform, ensuring the best customer experience using cutting-edge technology. Openbank, our flagship partner, is where we develop our most advanced concepts. Be part of our Best-in-Class tech team and help us create unique value for our customers! 

Join us to tackle exciting tech challenges in an agile environment, benefiting from learning, growth, and local and international career opportunities in a modern, diverse setting.

Mission and responsibilities:

The Business Analyst or Product Owner works with business partners and systems analysts to align technology solutions with business strategies. Demonstrates an informed knowledge of a business area to resolve problems on an ongoing business and, equally, promotes architectural consistency and usability standards, defines, and executes test cases.

- Assist in the analysis and design of new business processes around requirements definition, information gathering, and consistent documentation methodologies.

- Facilitate Business Requirements gathering sessions with key stakeholders and subject matter experts, developing high-level and detailed business requirements as needed to support enhancements to business processes, systems and/or applications.

- Develop clear and concise functional requirements for the technical developers that are free from ambiguity to minimize re-work and errors. Recognize the business’s needs and the implications of change. May formulate alternative solutions to satisfy business requirements.

- Develop Functional Specifications for system enhancements that meet the business requirements.

- Consults and works closely with technical team members to ensure all requirements have been accurately addressed as well as supports the technical group during the design and development activities.

- Coordinate updates to supporting documentation (such as training, processing procedures) as part of the Software Development Lifecycle.

- Participate in the development of test plans, testing of changes and reviewing the results.

- Participate in quality management reviews as outlined in the project work plan, and in reviews of the designs, prototypes and other project work products to ensure they fulfill the requirements.

- Analyze methodologies for process improvements, better utilization of resources, product enhancements, improved communications and faster issue resolution.

- Must have the ability to research, analyze, make business decisions, and defend recommendations at the highest management levels.

To be successful in this role you must have:

- Demonstrated knowledge of both traditional Waterfall and Agile/Lean methodologies.

- Experience in converting business requirements and functional requirements to use cases, epics, and user stories with acceptance criteria.

- Demonstrated ability to quantify resource requirements and measure and communicate proposed project benefits.

- Strong risk assessment, problem resolution, negotiation, and influencing skills.

Demonstrated ability to engage both developers and business partners to achieve target outcomes.

- Minimum 3 years experience delivering and/or managing projects in retail banking/private banking / wealth management / or online web applications.

- Experience implementing frontend integrations with backend services via RESTful web service APIs experiences/components.

- Experience in application development methodologies, including documenting data flows, user workflows, understanding backend APIs, and building functional prototypes.

- Bachelor’s Degree in Computer Science, Information Systems, Business Administration.

- Typically has 5 years of relevant technical or business work experience in banking domains.

- High level of English and Spanish.

What do we offer?

- Joining a dynamic and agile company undergoing international expansion.

- Working in start-up mode with the support of the Santander Group.

- Competitive remuneration and attractive benefits package.

- Possibility of growth within the company and the Group.

- Collaborating on international projects in different countries.

- Excellent work environment, social clubs and frequent events.

Would you like to grow with us? Join our team!

ODS is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.

We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A./ Open Digital Services, S.L. with registered office at Plaza de Santa Bárbara 2, 28004 (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment.  

For further information about your rights and data protection, please read the ODS/Openbank Privacy Policy applicable to this type of data processing here.