The Program Manager, SACS Academics (PMSA) position requires a wide-latitude of actions, judgment, and decision-making. This position handles a wide range of administrative and executive support related tasks, and uses discretion in dealing with sensitive situations. The PMSA will coordinate and manage, especially SACS academic chairs offices activities and workflow processes to ensure smooth and efficient operations within SACS departments; perform administrative support duties and make work related decisions in accordance with existing policies and procedures; and maintain a high level of confidentiality. This individual is expected to assist the dean and academic chairs with automation of various operations related to SACS academic programming, including program development and implementation; preparation of academic programs accreditation materials and reports; recruitment and admissions activities; teaching schedules; alumni relations, tracking and networking; and student career placement services. The PMSA must have a proven record of successful teamwork and performing group projects; possess excellent oral and written communication skills and detail oriented organizational skills. The PMSA reports to the SACS Dean.

Daily Operations

• Assist with the development and management of several SACS academics Apps and business intelligence dashboards for program development and implementation; preparation of academic programs accreditation materials and reports; recruitment and admissions activities; teaching schedules; alumni relations, tracking and networking; and student career placement services. 
• Assist faculty in identifying research opportunities; prepare meeting materials for faculty.
• Collect any outcomes from tracked data of all SACS information prepares graphs, tables and charts to present research information to administration and for other reports needed for internal and external dissemination.
• Coordinate SACS activities, oversee daily operations, coordinate the activities of the SACS and set priorities for managing SACS. Prepare or assist in the preparation of grant requests, monthly, quarterly, or annually program status reports, and funding continuation from outside sponsors.
• Identify and develop strategies to optimize the SACS processes
• Develop, establish and implement short- and long-range goals, objectives, policies, and operating procedures
• Design, develop and/or assist with design and development of SACS program(s) and project(s).
• Assist in answering phone calls and emails, scheduling and coordinating faculty meetings, interviews, events and others as needed; operate office machines including photocopier and computer
• Assist in implementing efficient workflow for the administration and office automation strategies.
• Other duties as assigned

                                                                                                                    

Required Skills

• Proficiency in both front-end and back-end Web application development.
• Working knowledge and proficiency in Web applications and programming languages including JavaScript, Python, Java, C++, C#, PHP, HTML, .NET, Angular, and CSS.
• Working knowledge of various operating systems and server environments including Microsoft Windows, Windows Server, Apache Server and IIS.
• Working knowledge of Microsoft Office software: Word, Excel, Access, PowerPoint and Outlook.
• Strong experience with BI tools such as Tableau, Power BI, QlikView, or similar
• Strong SQL skills and experience with data visualization techniques
• Knowledge of mobile app design and development practices, mobile app tools and technologies, and mobile app solutions implementations
• Strong analytical and problem-solving skills
• Strong attention to detail and ability to work independently
• Strong organizational and project management skills
• Comprehensive knowledge of Institutional policies, procedures and organizational structure.
• Strong communication and presentation skills: effective verbal and written communication skills; strong composition and editing skills; excellent organization and time management skills.
• Working knowledge of accounting principles and procedures including budgetary processes.
• Demonstrate interpersonal skills necessary to establish and maintain effective working relationships with internal and external contacts.
• Demonstrate high level of confidentiality

Required Education and Experience

• Master’s degree in computing and technology field with a minimum of five (5) years’ experience in curriculum development, program evaluation, and instructional delivery, auditing, software development, database management, office automation, and higher management positions.