It’s a great time to join Marymount University!  We are looking for faculty and staff who are passionate about providing excellent service to ensure a high quality student experience and collaborative working environment.

JOB SUMMARY

The Graduate Admissions Coordinator provides general administrative support to the Graduate Admissions Office to facilitate the completion of the department goals and objectives. The role will serve as the primary point of contact to the Graduate Admissions Office and will include administrative functions such as coordinating meetings and events, coordinating and/or managing special events or projects, internal and external communications support, website maintenance, and provide marketing and recruitment support as directed by the Director of Graduate Admissions. The Graduate Admissions Coordinator will be a critical first point of contact to prospective students, University faculty and staff, as well as external stakeholders.

Direct Supervisor              

Director of Graduate Admissions

Status                                    

Full-Time, Exempt             

Grade 10                           

Division                                 

Enrollment Management & Student Affairs

No. Direct Reports            0                                                     

Target Weekly Hours       40

Location                                

1000 N Glebe Road (Ballston Campus)

Benefits Eligibility            

Yes

MAJOR DUTIES AND RESPONSIBILITIES

• Provides day-to-day support such as maintaining calendars, greeting visitors, providing general information regarding the university and procedures, answering phone calls and email queries, drafting correspondence for manager’s approval, ordering supplies, and helping organize special events.

• Provide excellent customer service to prospective and admitted students through phone, email and in-person engagement.

• Build relationships with faculty and departmental stakeholders to support program by program recruitment initiatives.

• Maintain admissions and recruitment websites including regular web audits, updates and collaboration with the Marketing and Communications team as well as academic department liaisons.

• Provide support in the planning, promotion and execution of virtual and in-person events including on-campus, large scale events such as Open Houses and Admitted Student events.

• Contribute to new event and marketing strategies including development of basic marketing materials such as flyers and communications.

• Serve as an application reader including researching incomplete applications for missing documentation, communicating with students to complete applications, and providing appropriate review notes for faculty application reading.

• Manage and record contact with students into prospect customer relationship management (CRM) software.

OTHER DUTIES AND ASSIGNMENTS

• Strong oral and written communication skills.

• Ability to prioritize tasks and successfully manage multiple assignment independently.

• Stay up-to-date on all new admissions initiatives and processes.

• Support admissions data reporting.

• Maintain a thorough understanding of university policies and procedures, a professional presence, and give accurate information while abiding by the university and higher education best practices.

• Some evening and weekend work is required during the height of the recruiting season.

• Performs other work-related duties as assigned.

JOB REQUIREMENTS

Education                    

Bachelor’s degree (BA, BS, etc.).  

Experience                  

1 to 2 years of related experience in admissions, marketing, sales, operations and/or business development. Internship and/or non-traditional experience will be considered.

Licenses or Certifications         

N/A

Financial Responsibility

May process or record financial transactions within established guidelines and safeguards.  Duties may  require policy interpretation. 

Supervision                

May supervise student workers including Graduate Assistants for guidance, scheduling and project based work.

Special Knowledge  

• Proficiency in Microsoft Office Suite, virtual meeting platforms such as Zoom or Google Meet, and graphic design tools such as Canva preferred.  

• Strong written and verbal communication, exceptional organizational skills, and the ability to work both independently and as part of a team. 

• Experience with higher education CRM systems preferred.

• Ability and willingness to work evening and/or weekend events as required (seasonal).

SPECIAL WORKING CONDITIONS

• None

Marymount University is an equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including employment and admission.  The university also expressly prohibits any form of sex discrimination and sexual misconduct including sexual harassment, dating and domestic violence, rape, sexual assault, sexual exploitation and stalking in any of its programs or activities, including employment and admission.  For more information, please visit:  https://marymount.edu/student-life/health-wellness/title-ix-2/