Specialist, Selling & Service - Nike, Manawa Bay

Posted:
9/4/2024, 9:44:19 AM

Location(s):
Auckland, Auckland, New Zealand ⋅ Auckland, New Zealand

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

WHO ARE WE LOOKING FOR?

The future of Nike has never looked better. Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all. In order to stay at the top of our game, we’re looking for a Specialist – Selling & Service (3IC) who can help provide the kind of above-and-beyond service that inspires Nike fans for life!

WHAT WILL YOU WORK ON?

Leading a small team of employees, you'll be part of a diverse and inclusive team with opportunities for personal growth and professional development, all in a casual work environment where you can be your authentic self. And, with a generous employee discount and impressive benefits, we’re pretty confident you’re going to love it here!

You’ll partner with the Coach – Selling & Service to lead a designated zone in the store, achieving sales and customer service.

Reporting into the Coach, you will:

  • Lead your team to ensure we deliver a premium in-store experience to our consumers
  • Coach your team and provide leadership, people development and feedback to elevate the team
  • Drive: assist the team to achieve targets and KPIs by unlocking their potential
  • Inspire: care about the team and, most importantly, have fun!

WHAT YOU BRING:

  • A passion for the Nike brand and desire to grow your leadership career
  • 1-2 years retail leadership experience with a focus on product and in store selling and customer service
  • Strong written and verbal communication skills
  • Sound computer proficiency
  • A natural sense of urgency

WHAT’S IN IT FOR YOU?

  • At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
  • Competitive salary and generous product discounts
  • Full uniform provided twice per year
  • Access to special release product
  • Birthday leave
  • Wellbeing program and tools

The successful candidate will work a 76 hour fortnight rotating roster and must be available to work weekends, evenings and holidays as needed.