Matter Lead (remote)

Posted:
1/2/2025, 8:02:40 PM

Location(s):
England, United Kingdom ⋅ London, England, United Kingdom

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias, because we want everyone to feel that they belong. This is vital to our ability to work as one team, with a common mind-set.

We recognise that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

Our Paralegal & Support Lawyer capability is integrated within Alternative Legal Services (ALS) working seamlessly with the practice, ensuring efficient matter delivery from inception through to completion. The team deliver traditional paralegal support as well as process driven legal services, working seamlessly with our matter teams and other Alternative Legal Services teams to provide high quality, effective support.

The purpose of the role is to:

  • Successfully deliver and assist others in the delivery of transactional matter work in accordance with instructions from the Practice; and
  • Provide the Practice with technical, strategic and practical know how on transaction support services.

Who we are looking for

  • Adopts a team-orientated approach and prepared to assist clients and colleagues (out of normal office hours) to meet deadlines
  • Excellent written and verbal communication skills
  • Strong office administration skills, including a working knowledge of MS office applications
  • Performs well under pressure
  • Demonstrates strong commitment to maintaining high levels of customer service
  • Approachable and willing to learn new skills and take on responsibility
  • Excellent attention to detail
  • Good business acumen with sound understanding of legal market

Expectations of the role

  • Ensure the consistent high quality of task execution and delivery of transactional legal services
  • Ensure adequate project management and supervision are in place and ensure adherence to appropriate quality control and data security procedures for all matters worked on
  • Generate and adhere to recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing, with instructing principal/client before engagement
  • Anticipate and be reactive to changing client instructions and requirements
  • Ensure Paralegals & Support Lawyers (Transactional) Manager is made aware of all tasks / projects and the approach to delivery is discussed and confirmed with them
  • Act as a reference point for the Practice in relation to team resourcing and service issues, escalating any complaints from the Practice immediately to the Manager and working with the Manager to address these
  • Support the Project Leader and Manager of the team with management tasks as required
  • UK based, but providing global advice, support and specialist project management skills
  • Expected to be on call 24/7 during busy periods

Experience required

  • 2:1 Degree (or equivalent)
  • LPC/SQE1/BPTC or Qualified Lawyer
  • 2+ years’ experience of transactional delivery
  • Proven experience of leading transactional delivery support teams

The Team

At Linklaters, we are committed to delivering tailored and cost-effective solutions for the legal work we provide. Limitless, our redesigned Alternative Legal Services (ALS) offering, comprises of five capabilities (Legal Project Management, Paralegals & Support Lawyers, LegalTech Application and Re:link) that deliver a range of solutions which save internal and external clients’ time, enhance efficiency, and maximise the client experience.

Our Paralegals and Support Lawyers are fee earning team members who generate revenue for the Firm by advising, working and billing on client matters. The team work on some of the Firm’s biggest mandates to provide cost effective support for both matter teams and clients. The team has a global presence and contains high calibre individuals with extensive experience across a wide range of matter types. The team is friendly and collaborative and we value individuals who are willing to share their experience, suggest new approaches or jump in to assist.

Benefits

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

Health

Private Medical Insurance

Free in-house fitness centre and subsidized health club membership

On site GP service

Wealth

Contributory pension

Maternity/paternity/shared parental leave

Income protection

Lifestyle

Additional holiday/birthday leave

Matched giving

Travel insurance and season ticket loan

Option to join social and sporting clubs, including football, netball, choir and cycling




Technical Skills

This list of duties and responsibilities above is not exhaustive.  It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ([email protected] for legal roles or [email protected] for business team roles).