Work Location:

United States of America

Hours:

40

Pay Details:

$95,264 - $155,376 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Data & Analytics

Job Description:

The Business Intelligence Specialist manages a diverse portfolio of business activities/ reporting. As the top specialist, this role is responsible to provide the design/ development of complex presentations, reports, dashboards and scorecards to support business needs; ensures alignment of metrics across the organization.  Acts a technical working lead/ resource to others. Works closely with senior leadership on significant projects.

The incumbent will provide business intelligence and reporting solutions to support the Small Business and Commercial Business lines, covering lending and deposit products and services. 

Depth & Scope:

• Works autonomously and accountable for acting as a lead within a specialized BI & Reporting function and may provide work direction to others
• Provides seasoned specialized knowledge, advice, and/or guidance to various stakeholders and team members
• Expert knowledge of reporting and BI platforms, tools and techniques used within enterprise and within broader industry and ability to effectively leverage it to support broad range of reporting and BI functions
• Expert at utilizing data sources across the organization with ability to integrate data across multiple platforms
• Expert at utilizing data visualization techniques / tools across the organization to support multiple businesses
• Manages communication at senior and executive level
• Works effectively across multiple business units with numerous stakeholders to deliver reporting and BI solutions
• Scope of role may have enterprise impact
• Generally focus on broad range of complex issues that may span from medium – long term issues (e.g. 6-12 months)
• Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
• Oversees and/or independently performs tasks from end to end
• Scope of role may have business segment and /or enterprise impact

Education & Experience:

• Undergraduate degree or specialization in one of the fields below
• 7 + years of relevant experience from an info management, computer science, programming specific or financial background or Graduate Degree and 5+ years relevant experience
• Proficient PC skills including a strong competency in MS Excel and PowerPoint, and analytical and reporting software packages.
• Expert knowledge of various data sources, tools and technologies used in preparing summaries and reports
• Strong analytical and program solving skills are required to interpret data and draw conclusions
• Excellent written and verbal communications skills

Preferred Qualifications (Technical Skills):

• SAS
• Python/PySpark
• SQL
• Tableau (or Power BI)
• Project Management Skills (i.e., managing Jira tickets, recording requirements, managing stakeholder expectations, etc)
• Databricks
• Working with in a Cloud data infrastructure
• Some prior experience working with Small Business banking products in a data analytics domain
• Microsoft Office Suite of products (ie: Excel, Outlook, Access, Teams)
• Alteryx
• SharePoint

Customer Accountabilities:

• Initiates and provides leadership, tactical/technical direction and planning input for all business relevant information
• Collaborates with business leads to elicit information requirements and articulate those requirements in a manner that can be easily understood by other data and business partners
• Collaborates with data owners to identify data elements to address reporting requirements.
• Collaborates with various partners for metric definition activities
• Streamlines and improves existing reporting to eliminate errors and redundancies
• Ad-hoc reporting and analysis as required to support internal and external business partners
• Provides on-going communications on project status and systems capabilities
• Leads on enterprise data visualization needs and ensure related activities to overall strategies are completed
• As the leading subject matter expert, to provide advisory or consultative services for supported colleagues and/or businesses regarding multi-format data visualization techniques

Shareholder Accountabilities:

• Identifies business drivers, definitions and metrics in order to interpret findings, act and provide significant direction
• Owns the development and implementation of portfolio reporting (e.g. acquisition, attrition, portfolio growth, profitability, etc.)
• Develops and keeps current with data visualization / best industry practices
• Elicits business requirements for reporting projects
• Contributes to Data analysis identifying operational and/or product trends
• Creates and provides complex BI reporting, analysis and assessments at the function or enterprise level. 
• Creates and/or delivers presentations communications to management or broader audience
• Adheres to internal policies /procedures and applicable regulatory guidelines, contributes to the review of internal processes and activities and assists in identifying potential opportunities to improve operation efficiencies
• Identifies variances and contribute to the analysis, due diligence, and implementation of initiatives and/or business operations within defined area of responsibility
• Manages the development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness

Employee/Team Accountabilities:

• Acts as a technical working lead/resource to others. Works closely with senior leadership on significant projects.
• Provides thought leadership and/or industry knowledge for own area of expertise
• Supports a positive work environment that promotes service to the business, quality, innovation and teamwork; ensures timely communication of issues/ points of interest
• Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
• Works effectively as a team; supporting other members of the team in achieving business objectives and providing client services
• Participates in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.