Job Description:

Life BPS Call Center- Wilton (legacy)
This is a conversion- ISSI migration position for Analyst I- Entry Level Non FINRA,Resources specifically for Non FINRA associates are required to be established in DXC Manila.
Once established and in production, future demands for capacity expansion and/ or attrition can be filled in DXC Manila. ISSI Migration target completion by FY25 Q3. Resource from ISSI to be confirmed once finalized. Note that resource from ISSI will be removed from the account but could be redeployed to other ISSI accounts.
Vendor: ISSI


Note: The agency contract rate is for agent roles including support, span and layers and management roles.

Roles and Responsibilities:

Customer Service Representative (Life Insurance) that will enable and deliver contracted services in accordance with business policies and procedures to DXC's clients across a number of teams.
Responsible for handling inbound calls from insurance policy holders and providers. 

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.