Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

OVERVIEW OF THE DEPARTMENT/SECTION

Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. 

MUFG aims to be the world’s most trusted financial group through close collaboration among its operating companies, and to respond to all of the financial needs of its clients, serving society, and fostering shared and sustainable growth for a better world. 

MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.  

Please visit our website for more information - mufgemea.com.

Operational Risk Management (ORM) is responsible for supporting the EMEA Chief Risk Officer in developing and maintaining the effectiveness of the Operational Risk Management and Fraud Risk

Management Frameworks across MUFG EMEA. The Operational Risk Department is part of the firm’s Risk Management function and provides second line Operational Risk (including Fraud Risk) oversight and challenge for the firm’s front office and support / control functions.

MAIN PURPOSE OF THE ROLE  

Contribute and lead activities for the development and embedment of the Operational Risk Management Framework and the delivery across the EMEA region in line with regulatory requirements to support the achievement of the Bank's strategic objectives.

KEY RESPONSIBILITIES

MUFG Bank 

• Active participation in, and development of, the operational risk framework across EMEA.
• Participate in the delivery of the operational risk system implementation.
• Support and contribute to the development and delivery of the medium to long term objectives/actions within the operational risk framework.
• Provide a robust second Line of Defence challenge to ensure the wider effective identification and management of operational risk and control weaknesses by the business, support functions and the EMEA offices.
• Provide operational risk subject matter expertise, and monitor and communicate the operational risk environment to management, and other key stakeholders.
• Build and maintain close and continuous relationships with key individuals within the business and support functions, and ensure their control weaknesses and concerns are addressed proactively.
• Ensure the business and support functions understand the operational risk framework and tools to identify, assess, manage and report their operational risks.
• Challenge the business and support functions to provide evidence that they are identifying, assessing, managing and reporting their operational risk appropriately.
• When required, supervise more junior members of the team in second line oversight, business-asusual (BAU) activities and change initiatives.
• Support initiatives to strengthen the governance and develop a robust reporting mechanism for the business incorporating appropriate escalations as required.
• Ensure compliance with organisation’s governance policies and procedures.
• Evaluate the Operational Risks of New Products / Change Projects.
• Assist in creation and maintenance of a good 3LoD model and embedding the risk culture across London and EMEA offices.
• Provide independent assessment and monitoring of MUFG’s Operational Risk profile, through:  - Incident management and post incident reviews;
  • Weekly review of KRIs and KCIs;
  • Tracking of progress issues and actions; 
  • Monitoring of key controls;
  • Monthly reporting to senior governance committees;
  • Quarterly root cause analysis;
  • Review and monitoring Risk and Control Self-Assessments 

Regulatory compliance, affairs and change:

• Comply with, and ensure that all staff under your responsibility (where applicable) comply with, the entities’ policies and procedures as well as all rules, laws and regulatory requirements emanating from any of the regulatory authorities to which the entities are subject.
• Remain up to date with regulatory changes; ensure that changes are well understood and plans are developed for implementation as appropriate.

WORK EXPERIENCE

Essential:

• Excellent knowledge and experience of operational risk management and its application within the  Financial Services.
• Experience in undertaking front to back RCSAs, Risk Acceptance, Issues & Actions and Incident Management.
• Proven ability to understand, identify, analyse and communicate clearly the operational risks within processes.
• Proven experience in applying legal/regulatory guidance into solving practical problems.
• Solid technical and functional knowledge of financial services internal rules and policies.
• Ability to facilitate smooth communications between London, HO and EMEA offices.
• Experience in Thematic Reviews, Controls Testing & Assurance, Product Governance and delivery of training. 

Preferred: 

• Experience of working with banking products such as Corporate, Investment, Transaction Banking and Global Markets.
• Good understanding of the overall operational processes within the financial services industry.

SKILLS AND EXPERIENCE

Functional / Technical Competencies:

Essential

• Hands-on experience of effective Operational Risk Management 
• Good knowledge Banking products and front-to-back processes 
• Strong analytical and writing skills 

Preferred:

• Some experience/knowledge of Regulatory Risk and working closely / partnering with Compliance. 

Education / Qualifications:

Essential

• Strong academics and relevant professional qualifications / accreditations.

PERSONAL REQUIREMENTS

• Excellent communication and interpersonal skills
• Results driven, with a strong sense of accountability
• A proactive, motivated approach with the ability to perform well in a pressurised environment
• Strong decision making skills, the ability to demonstrate sound judgement
• A structured and logical approach to work
• Strong problem solving and numerical skills
• A creative and innovative approach to work
• The ability to manage large workloads and tight deadlines, and prioritise accordingly
• Excellent attention to detail and accuracy

PERFORMANCE AND DUTIES

The role holder will be assessed in accordance with their employing entity’s performance framework and process with relevant input obtained from the dual hatting entity as relevant.

As duties and responsibilities change, the job description will be reviewed and emended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.

MANAGING CONFLICTS OF INTEREST

• The role holder will have responsibilities for both MUFG Bank and MUFG Securities EMEA plc.
• The role holder will be required to perform their duties and responsibilities on an entity neutral basis, without favour.
• The role holder is required to follow regulatory requirements applicable to ensure each business is appropriately supported and to maintain the legal entity integrity of each of MUFG Bank and MUS.
• Working terms are dictated by functional mandates, the terms of the Dual-Hat Arrangement Agreement in place between MUFG Bank and MUFG Securities EMEA plc and any other relevant agreements entered into between MUFG Bank and MUFG Securities EMEA plc. 
• The role holder will have responsibility for identifying and resolving where there may be a difference or conflict in needs between MUFG Bank and MUFG Securities EMEA plc, escalating to their manager where required.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.