Staff Program Manager

Posted:
9/5/2024, 7:49:57 AM

Location(s):
San Francisco, California, United States ⋅ San Luis Obispo, California, United States ⋅ California, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Product ⋅ Sales & Account Management

Workplace Type:
Remote

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

OVERVIEW

Sunrun is seeking an experienced and dynamic Staff Program Manager to join our Affiliate Partner organization. In this pivotal role, the Staff Program Manager will lead the development and execution of key projects, programs, and initiatives aimed at enhancing partner engagement and driving the success of the Affiliate Partner business.

The ideal candidate will have a proven track record in program or project management, with the ability to collaborate effectively across cross-functional teams to achieve strategic objectives, drive revenue growth, and deliver exceptional outcomes for the Affiliate organization.


 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Develop and manage the PMO framework within the Affiliate Partner organization, ensuring alignment with Sunrun’s strategic goals, evolving market dynamics, and partner needs.

  • Implement standardized project management methodologies, tools, and processes across the Affiliate Partner organization to enhance efficiency and ensure visibility for leadership.

  • Maintain the Affiliate Program Technology Roadmap, ensuring technology initiatives align with business objectives and meet partner needs in a competitive environment.

  • Collaborate with stakeholders—including Sales, Marketing, Finance, and Technology—to gather and document comprehensive project requirements.

  • Translate business needs into actionable project briefs and requirements that guide execution and decision-making throughout the project lifecycle.

  • Work with Business Leaders, Product Managers, and Engineering Managers to secure prioritization for Affiliate initiatives on the company roadmap.

  • Continuously refine project briefs, requirements, and business cases based on stakeholder feedback and evolving business priorities.

  • Establish clear objectives, strategies, and success metrics for each program, providing regular status updates to Affiliate leadership and stakeholders.

  • Manage timelines, resources, and activities efficiently to ensure successful program execution.

  • Develop frameworks to minimize commercial risks and implement proactive mitigation strategies for program stability.

  • Collaborate with IT Ops to develop, implement, and refine data security protocols, ensuring compliance and safeguarding customer and partner information.

  • Regularly assess program performance and market competitiveness, identifying areas for improvement and implementing strategies to enhance outcomes and partner satisfaction.

  • Act as the primary point of contact for program-related inquiries, ensuring timely and effective communication with all stakeholders.

  • Foster a culture of continuous improvement by actively seeking feedback and promoting collaboration and innovation across the business.

REQUIREMENTS (EDUCATION, EXPERIENCE, CERTIFICATIONS, AND OTHER SKILLS)

  • Bachelor’s degree in Business Administration, Project Management, or a related field; Master’s degree preferred.

  • Minimum of 7 years of experience in a PMO or program management role, with a focus on affiliate or partner programs.

  • PMP, PgMP, or equivalent project management certification is highly desirable.

  • Demonstrated leadership skills with experience in managing teams and driving cross-functional collaboration.

  • Excellent organizational, communication, and interpersonal skills.

  • Proficiency in project management tools and software, such as Asana, Jira, Salesforce, and G Suite.

  • Strong analytical skills with the ability to assess program performance and make data-driven decisions.

  • Willingness to travel as necessary for program development and stakeholder engagement.

  • Ability to adapt and thrive in a fast-paced and evolving environment.

PHYSICAL DEMANDS

  • Be able to remain in a seated position for more than 50 percent of the workday

  • Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment

  • Ability to exert up to 10 pounds of force and occasionally lift and or move up to 15 pounds

  • Have adequate visual and hearing acuity to follow instructions, operate office equipment and determine the accuracy of the work assigned

  • Ability to perform normal office duties

  • Ability to operate office equipment including computers and determine the accuracy of work 

Recruiter:

Laura Morgan ([email protected])

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different  starting salary range for this opportunity which may be higher or lower.  Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:

$101,401.65 to $135,202.20

Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards.  Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. 

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role.  It is not designed to be a comprehensive inventory of all essential duties and qualifications.  If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at [email protected].

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.