Company Overview:

At Vonage, we are revolutionizing customer and employee engagement through a unified, intelligent, and omni-channel platform that empowers exceptional customer and employee experiences. Our cutting-edge Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) solutions deliver seamless integration, advanced omnichannel communications capabilities, and next-generation technology to meet the evolving demands of businesses worldwide. We are committed to driving transformation by providing innovative, customer-centric solutions that enable organizations to engage, interact, and deliver personalized service at scale.

About the job

We are looking for a talented and enthusiastic Platform Architect. You will join an architecture team that works across multiple product lines and with hundreds of engineers. You will be working with engineering teams, product managers and other architects to help set the direction for internal platforms across the enterprise.

We use a broad range of technologies and patterns: cloud technologies (primarily AWS), infrastructure as code, provisioning, configuration management, pipeline services, developer tooling, focus on automation. You will need to shape the architecture to support the needs of the business while bringing operational maturity and efficiency.

What You’re Great At

• Independently tackling challenges: You don’t need anyone to keep you on track. You’re organized and efficient.
• Strong soft skills & ability to work with and influence multiple teams and leaders. Leading without authority.
• Flexibility and adaptability to work in a growing, dynamic team.

What You Must Have Experience In

• At least 10 years of experience in platform engineering.
• Very strong technical skills across a broad suite of technologies. No one can cover every technology and design pattern, but we expect you will be able to draw from your experience to generalize and learn quickly.
• Experience working with cloud technologies. AWS is essential, although Azure and GCP experience are beneficial.

What You’re Good At

• You understand all aspects of platform engineering.
• You have energy, curiosity, and desire to continuously learn and improve.
• You find pragmatic solutions to complex socio-technological problems.

Qualities About You That Might Make Our Decision Easier

• Bringing knowledge of scalable platforms in a regulated environment where data privacy is essential. 
• Experience operating in a similar technical lead role.
• Seeing the bigger picture and grasping the full scope of the business.
• Being a strong advocate for Agile and Lean engineering practices.
• Having a drive to always leave things better than how you found them: code, processes, documentation, interactions with people and every other aspect of your work life.

What's in it for you?

• Unlimited Discretionary Time Off
• Private Medical Insurance with the option to add dependents at your own cost
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Polish Language Classes for non-native speakers
• Lunch and Learn Sessions
• Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
• Three Paid Volunteer Days a Year
• Reimbursement for the costs of prescription glasses
• Maternity and Paternity Leave