Senior Lead Analyst - Managed Service Operations (Brokerage, Capital Markets)

Posted:
8/13/2024, 5:00:00 PM

Location(s):
Florida, United States ⋅ Jacksonville, Florida, United States

Experience Level(s):
Senior

Field(s):
Operations & Logistics

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:.

  • Global Listed Derivatives Brokerage Settlement Operations using Industry Settlement Platforms

About the team: 

  • The Brokerage team is responsible for brokerage receivable and payable for the execution and clearing of Listed Derivatives.

  • From a BAU perspective, pre-settlement duties entail sending invoices, reconciling all received invoices and resolving rate and trade validity disputes, physical settlement of agreed amounts, nostro break management, and management of all output from electronic settlement platforms. Post-settlement, the team reconciles all excess accruals and presents to the business for follow-up actions.

  • From a project perspective, the team engages in various tactical and strategic process improvements and system architecture changes. The team also handles one-off requests for information from the business and co-ordinates any accrual setup changes requested by the business.

What you will be doing:

  • Complete brokerage BAU responsibilities in a timely and accurate manner

  • Ensure team’s monthly brokerage cycle tasks are completed within the internal and market timelines

  • Invoices

  • Finance reports

  • Deliver on monthly SLA targets, striving to exceed where possible

  • Analyze outstanding brokerage ageing profile and identify short/medium term targets to ensure adherence to SLAs

  • Escalate and propose solutions regarding short and long term capacity concerns to FIS managers

  • Work with utility management and other stakeholders to ensure that SLA breaches are closed out in a timely fashion

  • Timely escalation of potential problem brokers to management

  • Change management

  • Proactively identify areas for performance and control improvements

  • Constantly analyze productivity/output to identify potential enhancements or cost savings

  • Articulate business cases to management/change/IT to execute and deliver on suggested improvements

  • Guide/encourage team to propose solutions and take ownership of changes

  • Provide excellent client service

  • Build strong relationships with all stakeholders (retained team/management/business)

  • Co-ordinate timely response and resolution of all queries

  • Ensure accuracy and clarity in all deliverables to stakeholders

  • Provide constant feedback to stakeholders to improve our service offering

  • Provide an effective link between industry platform providers and the participant firm in terms of knowledge transfer and decision making

  • Risk management

  • Monitor controls and checks associated with tasks in SOPs

  • Constantly analyse all activities to close potential risk gaps and implement preventative, and if not, then detective controls

  • Ensure timely escalation in event of a risk incident

  • Business/Industry landscape awareness

  • Keep abreast of all industry changes/advancements especially with regards to the development of industry tools and regulations

  • Understand business risks/impact and escalate to management where necessary

What you will need:

  • Minimum of 5+ years of work experience in Futures/Options Brokerage Receivables and Payables function.

  • Good understanding of GMI and

  • Comfortable using key industry platforms such as Docs, Atlantis, eRECS and GPS

  • Front to back understanding of the Brokerage function, upstream dependencies and how it impacts processes downstream, so that complex queries can be addressed accurately and in a timely manner

  • Detailed understanding of exchange traded derivatives (Futures/Options)

  • High attention to detail and quality of outputs delivered.

  • Manage multiple simultaneous deliveries to tight deadlines.

  • Analytical and can solve problems quickly and innovatively.

  • Dynamic outlook, with the ability to adapt and change plans on the fly.

  • Delivery focused; results driven.

  • Excellent communication and co ordinations skills.

  • Strong client service focus.

Added bonus if you have:

  • Experience dealing with large financial services clients.

  • Knowledge of Front to Back Trade & Cash Settlement flows

  • Fluent in English

  • Excellent communicator

  • Organized approach – manage and adapt priorities according to client and internal requirements.

  • Self-starter but team mindset - work autonomously and as part of a global team

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

  • Extensive Health Benefits Program along with the Family Protection Plan

  • Award-winning learning offerings for career development

  • Adaptable home - office work model

  • Opportunity to work with global teams and clients.

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

  • A broad range of professional education and personal development possibilities – FIS is your final career step!

  • A competitive salary and benefits

  • A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Fidelity National Information Services

Website: https://fisglobal.com/

Headquarter Location: Jacksonville, Florida, United States

Employee Count: 10001+

Year Founded: 1968

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Banking ⋅ Financial Services ⋅ Information Technology ⋅ Payments