We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.

 
We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.

We are Vicinity.

Role purpose

The key purpose of the Operations Manager role is to manage the maintenance and building services of the shopping centre(s) to ensure the highest quality, safety, presentation and comfort standards are met. This role is pivotal to success of providing a centre which helps bring the Vicinity brand to life by enriching the experience for our customers, retailers, suppliers and our people.

What will you bring?

You will be an experienced Operations or Facilities manager with a strong understanding of building operations, legislative requirements, WH&S and project management.  You will have strong budgeting, reporting and forecasting capabilities coupled with a proven track record in contractor management.  You will be known for your tenacious approach to achieving positive outcomes and your ability to resolve complex issues effectively. You will have demonstrated experience in Health and Safety management across a range of projects and have an exceptional ability to take initiative and proactively manage changes that impact the centre(s). Your knowledge of retail leases & retailer management together with centre operations (tenancy delivery, facilities management, safety and security) will enable you to drive success.  A strong people leader, you will be skilled at coaching and mentoring to build capability of your people. A relevant tertiary qualification is desirable.

What will success look like?

We Imagine a Better Way

• You champion new ideas, facilitating changes to improve customer outcomes.

• You consistently role model the values and behaviours.

• You are comfortable in challenging the status quo across the organisation to get better outcomes.

We Embrace Difference

• You advocate equal opportunity, challenging assumptions to create a diverse workforce.

• You seek out and encourage diverse views to challenge your own thinking

• You understand and show respect for the diversity of the Vicinity community.

We Always Collaborate

• You engage and communicate with your team, consistently and effectively sharing information.

• You proactively develop a welcoming team environment where team member feel supported and valued.

• You influence and manage key stakeholders to enable better outcomes for our customers.

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options 
• Birthday leave & purchased additional leave
• $1,000 worth of VCX securities rewarded for eligible team members
• Internal mentoring program
• Generous Parental Leave

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence.  They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.

At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability & Access and Pride & Allies) actively build community and provide allyship within Vicinity. If you’d like to speak to someone to understand what it’s like firsthand to work here, please reach out to our Talent Acquisition team.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:

Email: [email protected]

Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.