About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations.  Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

The Workday Business Analyst is responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

As a Workday Payroll & Compensation Configurator a typical day to include the following:

• Hands on experience in NAM Payroll, UK Payroll, Global Payroll end to end process

• Analyzes, defines and documents complex business requirements and processes relating to functional area of expertise.

• Leads design and review existing or new functionality/configuration with technical and functional resources at all levels, including members of management.

• Understands the scope and details of project plan and is able to identify and communicate the need for resources for tasks or assigned areas of responsibility.

• Manages multiple, parallel projects/tasks using exceptional organizational and time management techniques to successfully complete tasks in a timely manner.

• Manages Workday projects/tasks through the various lifecycle stages, from business need through design and delivery.

• Provide guidance and thought leadership on how skillset and capability can help resolve client needs and actively participates in all phases of the Workday life cycle.

• Monitors progress of tasks against plan, and reports status to leadership on project issues.

• Establishes and maintains client relationships. Communicates client feedback to leadership as appropriate.

• Suggests improvements and proactively addresses issues. Answers all inquiries by established deadlines.

• Demonstrates knowledge relating to Workday functional area and participates in training and development initiatives to keep abreast of current trends and practices.

• Contributes to knowledge management capital through activities such as sharing documented lessons learned, Q&A, documented deliverables, and regularly posting best practices and knowledge sharing information to the internal info sharing site.

• Understands quality standards for own work and monitors and manages work of team members, providing feedback as appropriate.

• Completes assigned tasks in prescribed timelines consistent with deliverables and asks for support and direction as appropriate.

• Understands the scope and details of project plan and is able to identify and communicate the need for resources for tasks or assigned areas of responsibility.

• May provide guidance, instruction, direction, and leadership to other team members.

Qualifications:

• 3+ years of relevant experience

• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

• Proven interpersonal, data analysis, diplomatic, management and prioritization skills

• Consistently demonstrate clear and concise written and verbal communication

• Proven ability to manage multiple activities and build/develop working relationships

• Proven self-motivation to take initiative and master new tasks quickly

• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Aug 13, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting