Specialist, Customer Platform Planning & Promotion

Posted:
11/12/2024, 4:00:00 PM

Location(s):
Jiangsu, China ⋅ Nanjing, Jiangsu, China

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Growth & Marketing

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Responsible for marketing activities directed at specific AIA distribution channel(s)

Roles and Responsibilities:

  • 根据总公司的整体规划,制定分公司年度线上线下客户平台活动规划,有序推进与执行活动的落地实施;
  • 推广客户平台功能与资源在分公司的应用,根据总公司客户平台的规划与制度,协助客户市场部负责人搭建并管理分公司平台推广大使团队,落实推广大使的招聘、培训、考核和奖惩机制,有效运用客户平台与资源,与渠道紧密合作助力线上线下客户经营,驱动业务发展;
  • 根据总公司VIP权益框架,丰富属地VIP权益内容,并协调相关部门落实权益采购、权益管理与上架,协调渠道在前线推动VIP权益,追踪与反馈VIP权益使用情况,持续迭代与优化VIP权益管理;
  • 策划并执行VIP权益相关活动,协调渠道及各部门,实现活动的有效落地;
  • 协调处理客户平台与活动咨询、化解纠纷,如遇复杂案件,及时上报;
  • 定期收集客户平台与活动反馈,形成相关报告,为持续优化平台客户体验提供建设性的意见;
  • 主管安排的其他工作。

Minimum Job Requirements:

  • 大学本科学历或以上
  • 5年以上相关工作经验,具有寿险从业经验者优先
  • 抗压力强,能自我驱动,积极主动地推动工作开展
  • 具有强烈的工作责任心和团队合作精神
  • 优秀的策划能力、资源整合与管理能力,执行力强
  • 扎实的文字功底,能够独立完成活动策划的整体文案制作
  • 乐于接受新兴事物,并具备很强的学习能力
  • 良好的中英文表达能力和文字能力,熟悉办公应用软件,能熟练运用PowerPoint, Excel以及Word

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.