Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. 

Why Join Us? 

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. 

• Provide excellent customer service by effectively evaluating employee/HR requests in ServiceNow and promptly responding to the issue in a high-quality fashion
• Provide troubleshooting support for resolution of complex transactions, procedural issues, and data issues; identify related HRIS system issues for escalation
• Input or assist with changes in HRIS (Workday) system including processing hires and assisting with job, organizational, or personal data changes.
• Audit and verify accuracy of data entered by running and analyzing reports
• Build process flow & procedural documentation to improve overall operational performance
• Identify areas to improve service quality and timeliness

• 3+ years’ experience in HR Ops process working on Workday application
• Basic understanding of HR processes (e.g. onboarding/off-boarding/position management)
• Workday platform Operation experience required; ServiceNow or other CRM experience desired
• A highly customer-orientated approach, committed to achieving excellent levels of customer service
• Articulate and fluent communicator
• Demonstrated initiative to build and improve processes with team members
• Ability to interpret and understand HR data
• Must be a proactive self-starter who can work well under pressure in an environment of continuous change
• Must have excellent attention to detail and ability to prioritize multiple tasks
• Strong working knowledge of MS Office, PowerPoint, Word and especially Excel

Accommodation requests 

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.