Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Overview

Sunrun is seeking a dynamic and proactive individual to join our Affiliate Partner team as a Sr. Partner Pipeline Manager supporting our partner network in Puerto Rico. This pivotal role collaborates closely with Account Executives and Program Performance Managers to oversee and manage end-to-end pipeline activities and project development. 

As the Sr. Partner Pipeline Manager, you will play a vital role in optimizing project progression from Initial Proposal Submission to System Activation, ensuring seamless execution for client and customer satisfaction. This individual will focus on the holistic health and operational performance of our Affiliate Partners, with an emphasis on installation performance, capacity optimization and process improvement.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Collaborate with Account Executives and Program Performance Managers to oversee an entire pipeline portfolio, ensuring efficient project development and execution through operational guidance, problem solving and metric-based check-ins.

• Take ownership of relationships with operational leads, managers, and submission teams, providing support and guidance to ensure the smooth progression of day-to-day project activities and fulfillment.

• Serve as the primary owner and responsible party for ensuring the progression of projects from initial approval to system activation, ensuring customer satisfaction, and driving quality and speed in all deliverables.

• Lead the tactical execution of key partnership and program initiatives with assigned partners, ensuring alignment with strategic objectives and driving mutual success through effective collaboration.

• Act as the primary point of contact for ongoing platform onboarding needs, conducting training sessions, and handling escalations to ensure swift resolutions.

• Facilitate successful partnership launches during onboarding and oversee the activation of new Users, playing a crucial role in their successful integration into the platform.

• Execute a range of tasks aimed at supporting and empowering Affiliate Partners, enabling them to achieve revenue growth through successful project fulfillment, quality, speed and customer satisfaction.

• Interpret large data sets to determine our relative performance, strengths, weaknesses and areas for improvement.

REQUIREMENTS (EDUCATION, EXPERIENCE, CERTIFICATIONS, AND OTHER SKILLS)

• Bachelor’s degree or equivalent work experience

• Bilingual in Spanish and English required.

• Minimum of 5 years of experience in project management or pipeline coordination within a fast-paced environment.

• Strong interpersonal skills with the ability to build and maintain relationships with various stakeholders.

• Exceptional organizational abilities, attention to detail, and the capability to manage multiple projects simultaneously.

• Proficiency in communication, both written and verbal, to effectively convey complex information.

• Ability to thrive in a collaborative team environment while also being able to work independently and take initiative when necessary.

• Prior experience in partnerships or relationship management is advantageous.

PHYSICAL DEMANDS

• Be able to remain in a seated position for more than 50 percent of the workday

• Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment

• Ability to exert up to 10 pounds of force and occasionally lift and or move up to 15 pounds

• Have adequate visual and hearing acuity to follow instructions, operate office equipment and determine the accuracy of the work assigned

• Ability to perform normal office duties

• Ability to operate office equipment including computers and determine the accuracy of work

Recruiter:

Laura Morgan ([email protected])

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different  starting salary range for this opportunity which may be higher or lower.  Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:

$82,324.46 to $109,765.95

Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards.  Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. 

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role.  It is not designed to be a comprehensive inventory of all essential duties and qualifications.  If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at [email protected].

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.