The Central Control Organization (CCO) was established to drive enterprise-wide solutions to address deficiencies in Managers Control Assessments (MCA). This includes governance of MCA program health, MIS reporting and execution of procedural requirements. The CCO’s goals are aligned to Operational and Compliance risk reduction by creating a robust control environment, while driving efficiency and consistency throughout the enterprise. This role will contribute to enhancing MCA standards, and provide for governance and oversight of various data and Metrics reporting. Performing analytics on metrics to provide meaningful insights into that alignment and highlighting concerns within the program execution and health is an integral part of this role. Developed communication and diplomacy skills are required in order to guide, influence, and convince others, in particular colleagues in the various FLUs, MCA Architects and Control Leads.  A strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in the business and delivery of quality and timely results. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources.

Responsibilities:

• Help coordinate governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment of risk associated with business changes. 
• Assist in contributing to the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Provide support in the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Influence decisions on the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Work with the team to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in performing a detailed analysis on the identification of indicators of degradation in the performance in MCA inventory for segments when compared to Enterprise level. When root cause are identified, develop recommendations for corrective actions and improvements for alignment with requirements • Provide check and challenge to segments MCA execution to ensure appropriate escalation in accordance with Cit Governance Policy Issue Management and Escalation Policies.
• Support  MCA architect activities and processes, on the effective design and management of oversight routines, reporting dashboards, consistent and timely communications, handling deficiencies, and escalating issues for resolution
• Help contribute to the timeliness, accuracy and completeness of the MCA program through a robust routine of consistent guidance and support to the FLUs to develop oversight controls & monitoring routines for BAU MCA activities.
• Support MCA BAU, program management and governance of execution and specific routines for issue/ORE mapping, No ARCM Rationale analysis, Clearing house review and resolution, internal control execution, and metrics

Qualifications:

• 5-8 years of experience.
• Excellent project management and organizational skills.
• Outstanding relationship building and relationship management skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Self-motivated and detail oriented
• Proficient with the Manager’s Control Assessment module in Citi Risk.
• Interpersonal skills with the ability to work collaboratively and influence people at all levels of the organization and across different geographic locations

Education:

Bachelor's/University degree or equivalent experience.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$87,280.00 - $130,920.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Sep 21, 2024

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