Why ThedaCare?   

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. 

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility.  A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

• Lifestyle Engagement
  • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support  

• Access & Affordability
  • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

The ThedaCare Chief Nursing Officer (CNO) is a transformative leader accountable for creating a cohesive nursing vision and strategy and overseeing the practice of nursing across the ThedaCare system. The CNO is responsible for alignment of nursing care across the system’s clinical settings through appropriate standardization, and the identification and adoption of evidence based clinical guidelines, and consistent management of standards to reduce variation in practice. The CNO will work in a dyad relationship with the ThedaCare Chief Clinical Officer (CCO) sharing responsibility for meeting patient needs and for the planning, organizing, and directing of patient care in all clinical aspects of our integrated system. The clinical dyad will be critical in helping ThedaCare achieve our objectives in safety, quality, employee engagement, financial stewardship, and customer loyalty. Under the collaborative direction of the ThedaCare CEO and operational leaders, the clinical dyad will provide strategic direction, executive and clinical leadership, system-wide planning, organizing, and resource management for all aspects of nursing practice across ThedaCare. To ensure these deliverables, the CNO will place a strong emphasis on creating an engaged, loyal nursing workforce. The CNO will build an effective nursing culture across the ThedaCare system to instill an unwavering sense of pride and professionalism in this clinical discipline. This will be accomplished by effectively executing the responsibilities below, and by living the ThedaCare values, principles, adhering to the ThedaCare habits, and contributing positively to the achievement of the ThedaCare mission and vision.

Job Description:

KEY ACCOUNTABILITIES:

• Participate as a member of the Executive Leadership Team (ELT) in the development, revision, dissemination, and implementation of the ThedaCare strategic plan.

• Develop, articulate, and deploy/execute a vision and strategic direction for the practice of nursing in all enterprise clinical settings.

• Share joint accountability with CMOs and Physician Leadership for achieving ThedaCare strategic goals and objectives specific to clinical quality and high reliability.

• Collaborate with other accountable leaders to achieve all ThedaCare metrics.

• Create effective system nursing leadership structure. Professional Practice

• Enhance and support the ThedaCare system philosophy of nursing.

• Develop, recommend, and implement guidelines, policies, and procedures designed to improve the delivery of safe, efficient, and effective nursing care and reduce practice variation.

• In partnership with divisional nursing leadership, direct the strategic development, deployment, continuity, consistency, and delivery of nursing care across the system.

• Direct the development of strategies to promote recruitment, retention, and recognition of excellence in nursing.

• Assist in the continuous readiness for regulatory inspections, like the TJC, particularly as it relates to nursing practice.

• Instill a Just Culture nursing mindset devoted to creating the safest environment for patients and staff. Participate, and co-lead when appropriate, STOP for Safety initiatives in nursing areas. Operations

• Work with the CMOs, SLT, and medical staff leaders to implement and execute operational plans to achieve system objectives.

• Create and implement, in collaboration with divisional nursing leaders, a process to ensure efficient and effective day-to-day functioning of nursing operations, including best practices and efficient use of the EMR.

• Create an environment for effective recruitment and retention of staff that promotes professional growth, development, and accountability.

• Identify and develop leadership talent and skills of nursing staff. Communications and Relationship Management

• Serve as the senior nursing executive spokesperson for and within ThedaCare, and coordinate and collaborate with operations and quality leaders in advocacy efforts at the local, state, and national level.

• In collaboration with key stakeholders and constituents, responsible for overseeing the development of a collaborative and coordinated inter-professional approach to patient care delivery inclusive of fostering proactive and positive relationships with physicians, allied health, and other medical professionals and organizations.

• Act as coach and mentor, while promoting professional growth and accountability within nursing leadership, staff, students, and colleagues to promote and build the pipeline of future healthcare professionals. Personal Professional Development

• Seek out new knowledge regarding nursing practice and the roles and functions of patient care team members.

• Engage in lifelong learning and acquisition of new skills by developing and/or participating in enterprise wide education programs and activities. Community Involvement

• Be visible in the community through participation in high profile Boards and various civic organizations, and serve as a spokesperson for ThedaCare and nursing as a profession.

• Represent ThedaCare and system nursing in the community through active participation and engagement.

• Establish and maintain relationships with business, civic and government entities to position the care continuum within the system as an important component to the economic and medical health of the communities served by ThedaCare.

• Create and maintain a collaborative and professional working relationship with senior leadership, administration and governance groups.

• Be a spokesperson for ThedaCare leadership at the appropriate venues as required

• System influence on the business lines and value streams to improve efficiency, effectiveness, customer satisfaction and contribution margin to the system. Shared accountability with operational leaders

• Participates as a member of Executive Leadership Team (ELT) and other forums to provide input in business strategies and direction.

ADDITIONAL CORE EXECUTIVE REQUIREMENTS:

• Values Based Leader - Is an individual who demonstrates leadership that is consistent with the mission, vision, values, and principles of ThedaCare. Is a genuinely compassionate person who consistently treats others with dignity and respect, valuing diversity in the workplace and not motivated by personal ego. Is an individual that leads in such a way that colleagues would view their style as a servant leader.

• Credibility Is an experienced leader with a big picture view and a track record of accomplishments and results with the appropriate urgency.

• Synergistic Team Player - Possesses strong relationship building skills that synergize with peers, colleagues in senior management, other team members, board, team members, corporate, and the community. An individual who genuinely enjoys working with others in a team based environment. Viewed as a teacher always looking for root cause diagnosis, learning, and interventions that last.

• Passion for Core Mission - Creates an environment that nurtures integrity in others and self. Is adept at inspiring and promoting a vision to achieve our six priorities and achieve our mission of improving the health of the communities we serve.

• Servant Leadership - Leads with purpose; has personal direction and is not easily sidetracked by details and workload. Demonstrates strong commitment to the success of ThedaCare, and is willing to make personal sacrifices to contribute to that success. Tells the truth and is described by others as honest; consistently takes responsibility for his/her actions. Handles criticism effectively; does not act threatened or get overly defensive when others are critical or provide feedback. Pursues, responds to, and uses feedback. Is a willing and patient listener and is open to feedback. Genuinely cares about people; is concerned about their work and non-work problems.

• Strategic Agility - Effectively uses complex mental processes. Is skilled at analyzing problems and making clear decisions. Is skilled at problem identification. Is insightful; sees things from new angles. Is intellectually sharp, capable, and agile. Balances short-term payoff with long-term improvement. Embraces flexibility and adjusts to change easily. Thinks "out of the box." Learns quickly when facing new problems. Maintains and fosters in others an understanding of the business environment as well as an awareness of economic, religious, social, and political trends that may impact ThedaCare.

• Bias for Action - Is adept at planning, implementing, and evaluating. Can marshal resources (people, funding, material support) to get things done. Makes tough decisions in a timely manner. Is adept at taking risks. Visionary; seizes new opportunities and consistently generates new ideas. Introduces and creates needed change even in the face of opposition. Has the courage to take a stand when others disagree, go against the status quo, and persevere in the face of opposition. Knows how to get things done both through formal channels and the informal network.

• Developing Others - Uses effective listening skills and communication to involve others, build consensus, and influence others. Effectively develops others by generating their commitment to goals, entrusting them with decision-making and creating structures to enable them to accomplish their work. Effectively delegates responsibility and allows team members the freedom to learn from their experiences. Coaches and encourages team members to develop in their careers. Gets factions with competing perspectives to learn from one another. Creates leaders able to carry forth the mission.

• Leading Change - Ensures that all team members at ThedaCare clearly understand the overall strategic imperative, driving change for their specific group and for ThedaCare as a whole. Ensures that all team members understand how change impacts them and what they can do to improve their ability to be successful during nonstop change. Ensures that all team members understand the difference between change and transition, and know how to get themselves through transition on an ongoing basis. Links and engages all levels of leadership at ThedaCare to ensure the entire organization embraces the short-, medium- and long-term strategy in times of prosperity and crisis.

• Leading Transition - Creates the conditions for a culture that demonstrates responsive awareness and purposeful flexibility so that the organization can be effective in its transition. Continuously links all the changes to the current strategic initiatives that will result in the realization of the overall strategic direction. Owns the communication flow for the changes and continually finds ways to improve the inflow and outflow of change related information throughout the organization. Intentionally leads individuals, teams and the organization through the transition the changes are creating. Creates a culture of hope in the uncertain reality of transition.

• Coach and Leader - Has successfully, through an empowering team approach, built a strong, customer focused team of directors, managers and employees that executives, operations managers and other employees like to work with and seek out for advice and counsel. It is a values based approach where one “rolls up his/her sleeves” expecting high performance and accountability from all members of the team. Becomes a teacher of others highlighting exceptional performance and learnings from both favorable and unfavorable outcomes.

• Communication Skills - Possesses excellent oral, written and one-on-one communication skills.  Holds others at all levels accountable.  Has the courage and is able to articulate constructive feedback about actions and performance to direct reports and others at all levels.  Is able to make clear, concise and easily understood presentations to the corporate, board and senior leadership as well as at the physician, clinical and day-to-day operational levels.  The ability to make the complex simple.  A strong and active listener.

QUALIFICATIONS:

• Possess a proven record of nursing leadership with a minimum of 7 years of executive leadership experience in progressively responsible positions in large, national, or regional systems that are similar in size and complexity to ThedaCare, both in terms of revenues, number of facilities, bed capacity, and market competitiveness.

• Experience creating and implementing a nursing vision for aligned clinical practice and nursing care across a healthcare system is required.

• Graduate of accredited school of nursing. A master’s degree in healthcare administration, nursing, or related field is required; Doctorate is preferred.

• Licensed (or be eligible for licensure) as a registered professional nurse in State of Wisconsin

• American Heart Association Healthcare Provider Basic Life Support (BLS)

• Experience in QI process improvement methodologies, e.g., Lean, six sigma.

• Both for-profit and non-profit background will be considered. • Magnet implementation/experience desired.

• Prior experience in a community hospital with academic ties is also preferred.

PHYSICAL DEMANDS:

• Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance

• Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT

• Normally works in climate controlled office setting

• Frequent sitting with movement throughout office space

Position requires compliance with department specific competencies.

               

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Scheduled Weekly Hours:

40

Scheduled FTE:

1

Location:

ThedaCare Corporate Office - Neenah,Wisconsin

Overtime Exempt:

Yes