UX Researcher

Posted:
9/12/2024, 2:02:58 AM

Location(s):
Chicago, Illinois, United States ⋅ Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Product ⋅ UI/UX & Design

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.


Department Overview

Motorola Solutions, Inc.


Job Description

  • Conduct user experience research and analysis to support design-led product development processes with a human-centered approach on the next generation of public safety applications.
  • Collaborate with global UX team to review concepts, evolve processes, and ensure unity across the company.
  • Utilize insights gained in user experience research to devise impactful product strategies throughout the entire team, and understand user needs to support usability testing.
  • Identify user demands and opportunities product innovation.
  • Leverage industry best practices to create templates and instructions for internal global design team stakeholders to standardize user experience research methodologies.
  • Use design thinking to understand people's needs, looking holistically at customer interactions, and constantly iterate user journey forward.
  • 10% domestic travel.
  • Telecommuting permitted 1-2 days per week.


Basic Requirements

Masters degree or

Bachelors degree + 2 years experience.


Travel Requirements

Under 10%


Relocation Provided

None


Position Type

Experienced


Referral Payment Plan

No

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].