As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

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About the Role
Ciena is seeking an accomplished and strategic Director of Regional Operations to oversee and optimize end-to-end supply chain operations for our Thailand manufacturing footprint. This role operates within a matrix reporting model, where the local team members report to engineering and operations teams located in other regions. As a leader in this role, you’ll collaborate across geographies and functions to drive operational excellence and ensure alignment with global supply chain objectives.

Key Responsibilities

• Develop and implement a comprehensive Thailand supply chain strategy that aligns with global priorities, optimizing efficiency, cost-effectiveness, and operational resilience.
• Oversee procurement, inventory management, logistics, warehousing, and distribution processes to achieve best-in-class performance.
• Leverage data analytics and Key Performance Indicators (KPIs) to identify opportunities for continuous improvement and operational innovation.
• Champion the deployment and integration of advanced supply chain technology systems to enhance visibility and efficiency.
• Cultivate and sustain strong partnerships with suppliers to ensure reliability, quality, and alignment with business goals.
• Drive contract negotiations and vendor terms that maximize value and mitigate risk.
• Collaborate closely with cross-functional teams, including manufacturing, engineering, quality assurance, and operations, to ensure seamless execution and alignment.
• Host executive leaders and customers visiting the Thailand manufacturing site, showcasing operational excellence, and fostering strong relationships.
• Manage logistics and global shipments, ensuring timely delivery and compliance with international trade regulations.
• Inspire, mentor, and develop the supply chain team to foster professional growth and high performance.

Qualifications

Required:

• Bachelor’s degree in Supply Chain Management, Logistics, Engineering, or a related discipline.
• 10+ years of proven experience in electronics manufacturing supply chains, with a demonstrated ability to lead large-scale operations.
• Fluency in English and Thai, with strong communication skills to navigate a global, matrixed environment.
• Expertise in procurement, logistics, inventory management, and supplier relations, with a track record of delivering measurable results.
• Exceptional analytical and problem-solving capabilities to drive data-informed decision-making.
• Proficiency in ERP and WMS systems to support operational excellence.
• Demonstrated leadership and team-building skills, with experience leading geographically dispersed teams.

Preferred:

• Advanced degree (MBA or equivalent) or professional certifications such as APICS, CPIM, CSCP, CIPS, or PMP.
• Experience in telecom or high-reliability manufacturing supply chains, with knowledge of industry-specific requirements and standards.

Work Requirements

• On-site presence in Thailand at least 80% of the time to oversee operations and engage with the local team.
• Domestic and international travel as needed to collaborate with global stakeholders and suppliers.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.