Posted:
11/5/2024, 4:00:00 PM
Location(s):
South Dakota, United States ⋅ Rapid City, South Dakota, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Rapid City, SD USADepartment
Home Plus RC Home Care ServicesScheduled Weekly Hours
40Starting Pay Rate Range
$16.40 - $20.50(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Customer Care Specialist is responsible for acting as a liaison between internal and external customers. Accurate maintains records and assures effective workflow. Communicates courteously, professionally and appropriately.Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)
*Flexible scheduling
Job Description
Essential Functions
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent in General Studies
Preferred:
Experience - 1+ years of Home Medical Equipment Experience or 1+ years of Home Care/Hospice Experience; 3+ years of Customer Service Experience; 1+ years Hospital Experience; 1+ years Clinical Experience
Job Category
Patient ServicesJob Family
Patient SupportShift
Employee Type
RegularMake a difference. Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Website: https://monument.health/
Headquarter Location: Rapid City, South Dakota, United States
Employee Count: 1001-5000
Year Founded: 1973
IPO Status: Private
Industries: Health Care ⋅ Hospital ⋅ Non Profit ⋅ Rehabilitation