Head of Intelligent Automation

Country: Portugal

Accountable for:

• Manage and lead teams working with Appian, Outsystems, RPA, Process Mining, Document Management and GenAI technologies.
• Develop and implement automation strategies and roadmaps to drive operational efficiency.
• Collaborate with business stakeholders to identify automation opportunities and deliver solutions that meet business needs.
• Oversee the design, development, and deployment of automation solutions.
• Ensure the quality, performance, and scalability of automation initiatives.
• Monitor and analyze key performance metrics to assess the impact of automation on business outcomes.
• Provide guidance and mentorship to team members to foster professional growth and development.

Experienced in:

• Experience in leading of software teams (10+ years);
• Solid project management skills to drive initiatives from conception to completion.
• Ability to analyze complex business problems and develop innovative automation solutions.
• Proven experience in leading and managing teams working with Appian, Outsystems, RPA, Process Mining, and GenAI technologies (not needed, but preferred);
• Strong understanding of intelligent automation concepts and methodologies.
• Certification in relevant automation technologies is preferred.
• Proficiency using Agile Development Tools (e.g. JIRA, Confluence, etc.)
• Ability to analyze, with a critical and constructive spirit, having good organizational skills, autonomy, and proactivity. 
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Excellent oral and written communication skills.
• English language required, Spanish is a plus.
• Experience working in a fast-paced environment with a focus on continuous improvement and innovation.
• Bachelor’s degree required; master’s degree preferred. 

No Santander cada um de nós é “Risk Pro”. Isto significa ter a responsabilidade pessoal de identificar, avaliar, gerir e reportar eventuais riscos para o banco decorrentes do desempenho das nossas funções.

Vamos dar-lhe o conhecimento e as ferramentas para ser Risk Pro em todas as situações. Esta cultura de riscos é fundamental para o Santander Way, a nossa forma de trabalhar.

O Banco dispõe, nos termos do previsto na Lei nº 93/2021 de 20 de dezembro, de um canal de denúncias – Canal Aberto, acessível através do link https://secure.ethicspoint.eu/domain/media/pteu/gui/105862/index.html