Business Development & Sales Optimisation Manager

Italy; Located in our Milan office, this role is hybrid with the ability to work from home and the office

Who are we?

Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.

Our Values

Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.

The Opportunity:

Reporting to the Country Manager Italy, you will support business development activities through competitive analyses, identification of sales opportunities and the development of commercial proposals.

You will also identify and execute projects to increase sales, commercial performance and cost efficiency.

You Will:

• Conduct competitive analysis and market research on competitors, prospects, new product offering to identify opportunities for Business Development and opportunities to improve customer experience on existing programs.
• Support Business Development activities with ad-hoc analyses and the development of commercial proposals.
• Develop specific and successful business development strategies for Italy to achieve incremental growth, with a focus on Telecommunications, OEM’S, Retail and E-tail and banking clients.
• Support the design and project management of new programmes being the key point of contact internally for Solution and Implementation.
• Monitor commercial performance, conduct in-depth analyses, and identify opportunities to improve commercial performance and efficiencies.
• Increase programme(s) performance (attachment rate) for assigned client, being the primary or secondary contact working in collaboration with Account Management Team.
• Consult with Account Management Team to establish and implement plans for achieving programme goals
• Identify and help resolve customer and client service quality process issues in cooperation with the Account Management Team.

You Have:

• Fluency in Italian and English
• An analytical background and able to manipulate data and extract clear insights.
• Prior experience with modelling and planning scenarios, analysing results, creating plans for improving results, and implementing and tracking the plan
• Project Management skills delivering customer change projects.
• Prior experience identifying opportunities to grow the business and improve commercial goals.
• Business Consultancy experience is beneficial.
• A broad, current knowledge of developments within the insurance and financial sectors and the markets in which our partners operate is beneficial.
• Degree in Business Administration/Financial or similar
• Prior experience in insurance sales and the telecommunications industry is beneficial
• Advanced level in Microsoft products.

Benefits & Training 

• Bonus Scheme
• Range of benefits; Financial, Wellbeing, Social
• Company car, mobile phone and laptop
• Internal Wellbeing Programme
• Learning and Development opportunities

At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement. 

We look forward to receiving your application!

#LI-Hybrid